My car started shaking when I turned it on and the engine light came on. I took it to get fixed on 12/12/24 which they stated the spark plugs were damaged and they replaced them. Two days later, I turned on my car and it started shaking and throwing white smoke, the engine light came on again. I popped open my hood and saw my cooler liquid was low although it has been filled to the max line. It seems like I am expiriencing the coolant intrusion that is common in these cars but Ford refuses to take accountability for. I am scared to drive my car as I am a girl and I am afraid it will leave me stranded in the highway or a busy intersection and I will get hurt. I hope that Ford can recall this issue and solve it. Although, many have testified that even when fixing the issue it happens again.

- Oxnard, CA, USA

The contact owns a 2018 Ford Escape. While the contact's daughter was driving at an undisclosed speed, there was an engine misfire with the check engine warning light illuminated. The contact's daughter drove the vehicle to the shoulder of the road. The vehicle was towed to the residence. The contact, who is an independent mechanic, replaced the spark plugs however, the failure reoccurred. The vehicle was not repaired. The contact diagnosed the vehicle with engine failure. The contact stated that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the mileage was above the warranty limit. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 96,000.

- Guilford, IN, USA

The contact owns a 2018 Ford Escape. The contact stated that while driving at 35 MPH, the engine fault service now warning light was illuminated. The vehicle was towed to the independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was then towed to another independent mechanic where it was diagnosed and confirmed as engine failure. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact called the NHTSA Hotline to report the failure. The approximate failure mileage was 81,285.

- Manville, NJ, USA

2018 Ford Escape threw P0303 code (misfired cylinder 3) multiple times. Had towed to local ford dealership. Diagnosed as coolant intrusion, recommended engine replacement at cost of $10,400. Mileage at time of diagnosis was 57,974. Further research into issue shows this is a known issue with this engine and Ford has issued a Costumer Satisfaction Program notice 21N12 for repairs to a select number of vehicles but the problem is clearly beyond this issued CSP notice. I have made several attempts to contact Ford Corporation (certified letter, 3 emails to CEO James Farley, and messaged Ford Motor Company via social media platform, all which have been ignored. I have also used the chat feature with Ford and they are unable/unwilling to provide contact info to senior leadership.

- Ashburn, VA, USA

The contact's daughter owns a 2018 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle was shaking, and the check engine warning light was illuminated. The contact's daughter pulled over and turned off the vehicle. The vehicle was towed to the dealer, where it was determined that there was coolant intrusion into the short block and the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 95,000.

- Nashville, TN, USA

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the temperature gauge indicated that the engine was overheating. The contact refilled the coolant reservoir. The contact continued to drive the vehicle to the intended destination; however, the failure reoccurred, and the vehicle lost motive power. The vehicle was started. The vehicle was driven to the residence. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. The vehicle was not diagnosed or repaired by an independent mechanic. The vehicle was scheduled to be diagnosed. The manufacturer was made aware of the failure and a case was filed. The contact was advised that the repair was not covered under the Technical Service Bulletin: 22-2134. The contact was informed that the vehicle was not associated with the Technical Service Bulletin. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 83,000.

- Kissimmee, FL, USA

Check engine light came on code P0303 showed a Cylinder 3 misfire, replaced engine coil. 2 days later check engine light, engine fault message and the wrench symbol came on.Again code p0303 showed a cylinder 3 misfire. Mechanic determined engine coolant leak, need a new head casket. Both times I was able to drive it 10 miles to my mechanic but I had severe power loss.1

- Minthill, NC, USA

The motor couldn-??t handle the weight of the car and cost me $7000 to replace. That-??s almost the cars entire value.

- Kinston, NC, USA

Confirmed by the Ford Dealer, coolant leaked into the engine causing complete engine failure. No warnings, car began to shake, lost acceleration. Known issue with Escapes, we did not receive ANY notification of this known problem which has been confirmed due to this VIN not attached to this known Ford Escape problem. After multiple attempts with Ford Customer Service, they confirmed Ford has a customer satisfaction program under the guidelines of 7yrs or 84K miles. This vehicle has 101,000k. Ford will not support the financial burden of $11,000 to repair the vehicle. This car has been well taken care of, all maintenance has been completed per scheduled. It is available for inspection. Only diagnosed by the Ford dealer and there was no warning or problems before this incident. The vehicle has not been in an accident. We need help in getting this repaired and nobody is taking responsibility for a KNOWN issue.

- Freeland, MI, USA

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local independent mechanic where it was diagnosed that there was a misfire in cylinder #3, and the coil was replaced. The vehicle was repaired; however, after the repairs were completed, the vehicle failed to exceed 25 MPH and was shuddering with white smoke coming from the exhaust. The vehicle was taken back to the same local independent mechanic where the spark plugs were replaced. The vehicle was repaired; however, the vehicle failed to start after the repairs were completed. A check engine temperature message was displayed. The vehicle was not repaired. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the warranty being expired. Upon further investigation, the contact related the failure to the Technical Service Bulletin: 22-2134; however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

- Frederiksted, VI, USA

Coolant is getting into oil. Misfires. And coolant disappears and causes engine to get hot.

- Muskogee, OK, USA

Car has less than 100,000 miles on it. Engine failed due to coolant intrusion from manufacturing defect in the cylinder walls. (Ford TSB 19-2139) Now Ford wants $11,500 to fix a problem they created.

- Clarksville, VA, USA

The check engine light came on so I took it to a dealership. There is a crack in the engine resulting in coolant leaking into the cylinder. It can't be repaired and will need a total rebuild of the engine. I researched this issue and there have been MANY with the exact same issue and several class-action lawsuits against Ford Motor Company. This vehicle has LESS THAN 50,000 miles on it. My dad was the original owner of the vehicle but due to his age and relocating closer to his children after the passing of his daughter, the title was transferred to me and I paid his loan off. Being elderly, they didn't drive the vehicle often so the issue wasn't noticed until recently. It's hard to believe that there hasn't been a recall on these vehicles! This is a serious problem and Ford should make right on this. As I stated, I know there were at least 2 class-action lawsuits for this very thing. Ford initiated a TSB19-2375 then updated to TSB22-2322. If they needed a TSB, there was obviously an issue with the vehicle.

- Florence, KY, USA

I have been advised that the EVAP PURGE Valve is defective by my Ford Dealer. I was also advised that they have been going through a lot of them. After fueling car, if not fueled slowly the car will not start.

- Greeneville, TN, USA

Engine failure due to coolant intrusion. Ford has known about this issue for years. A recall needs to be issued.

- Clinton Two, MI, USA

The engine has coolant intrusion and misfiring that can lead to an engine fire. My family was put in jeopardy as coolant disappears during driving. The dealership has confirmed a coolant intrusion issue as indicated in the CSP 21N12. There are two CSP's (19B37 and 21N12) from Ford issued when the dangerous engine problem should be a RECALL. Ford recently issued Ecoboost engine recalls for many other vehicles and somehow the 2018 Ford Escape was missed. Ford has refused to fix the engine hazard on this 2018 Ford Escape due to an expiration date on the CSP, even though the vehicle is STILL within the 7 year timeline indicated in the CSP. The vehicle was purchased after the expiration date so I am trying to figure out why the vehicle did not have either of these CSP's done, when dealer had the vehicle, so this dangerous issue was resolved prior to the expiration date and consumer purchase.

- Milton, DE, USA

Head gasket blown at 97,000 miles. My car died in the middle of the road. My car was deemed not drivable by the dealership. The problem started with a P0303 code which was a cylinder three misfire. I had a shop look it and they were going to replace the spark plug and coil pack. Three days later my car overheated on my way to get the repair and they said my head gasket was blown. This was in August of 2024

- Roaring Branch, PA, USA

The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the temperature gauge indicated that the engine was overheating. The contact stated that a blank warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the engine. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 132,000.

- Raleigh, NC, USA

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle briefly began to lose significant motive power, prompting her to pull to the shoulder of the roadway. After a visual inspection of the engine compartment, the contact observed that the coolant reservoir was empty. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who determined that coolant had intruded into the cylinder head gasket. The contact was informed that the seal between the engine block and the cylinder head had failed, resulting in damage to the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 95,000.

- Grundy, VA, USA

2018 Ford Escape - The engine made unusual noise and began running rough. We had to quickly exit traffic unexpectedly. Engine light came on after this incident. Local Ford Dealership has diagnosed the problem as coolant leak into the engine cylinder. Dealership recommended long block replacement at cost of just over $10,000. They also stated that there were no recalls or other assistance available from Ford Motor Company. I later found out about Ford Customer Satisfaction Program 21N12, which covers the cost to replace the 1.5 ecoboost engines with the same problem we are having. However, it only covers 7 years or 84,000 miles. Our vehicle was at 6 years and 118,000 miles when the issue occurred. We have never received any communication from Ford Motor Company regarding Customer Satisfaction Program 21N12.

- Paso Robles, CA, USA