The contact owns a 2018 Ford Escape. The contact stated that while driving at 55 MPH, the vehicle started to hesitate upon depression of the accelerator pedal. The check engine warning light was flashing. The contact stated that upon scanning the vehicle with a vehicle scanner, the contact retrieved diagnostic trouble codes that indicated a misfire in engine cylinder #2. The vehicle was initially towed to an independent mechanic, who referred the contact to the dealer. The vehicle was towed to a dealer, where it was diagnosed with engine failure. The contact related the failure to the Ford Customer Satisfaction Program: 21N12; however, both the dealer and the manufacturer informed the contact that the vehicle was not covered. The manufacturer referred the contact to the NHTSA Hotline to file a vehicle safety complaint. The vehicle was not repaired. The failure mileage was approximately 131,000.

- Savannah, GA, USA

Car sometimes has trouble accelerating Does not want to go over 65 on cruise control for a very long time. Cruise control was shut off by itself. Car doesn-??t want to accelerate over steep hills rPMs go up to four

- Adams, WI, USA

2024 Car smoking making a noise. Ford dealer told warranty company it needed a new engine. Warranty company was going to buy a new engine but Ford said the engine was under their warranty and they would replace it. They only replaced the short block. 2025 Ford said no longer under warranty - engine pouring out oil. Now they say it needs a long block cost $14,000. They will not pay for it.

- Augusta, GA, USA

I am writing to report a serious and, from my research, widespread issue with my 2018 Ford Escape equipped with the 1.5L EcoBoost engine. My vehicle is currently experiencing a coolant leak into cylinder #2, leading to a significant misfire and severely compromising its driving ability. Upon searching for "common problems with 2018 Ford Escape 1.5 EcoBoost, " the first and most prominent result was this exact issue, indicating a systemic design or manufacturing defect rather than an isolated incident. This malfunction presents a significant safety concern. My girlfriend and I had planned a long-distance trip to Los Angeles this September. We are fortunate that this engine failure occurred locally rather than on a major interstate, where the sudden loss of power and severe engine shaking could have led to a dangerous situation, potentially causing an accident. Given the prevalence of this problem among other owners of this engine, I urge the National Highway Traffic Safety Administration to investigate this matter thoroughly. A widespread defect of this nature poses a clear risk to public safety. Thank you for your time and attention to this critical issue.

- Fresno, CA, USA

Car has only 49,006 miles on it and the engine failed. It was working and then all of a sudden the check engine light came on and it started to run rough. Checked the spark plugs and they were full of gunk and changed them out. Car was still having problems and so we took it to the Ford dealer. The Ford dealer said that we needed to replace the engine because it was had scored cylinder walls at the number two cylinder and had no specific reason for it. The car was 1 quart low on oil even though it has regular maintenance and oil changes and there was still 38% oil life before we needed to change oil again. The check engine light only came on once it started to fail. Also, the engine compression at that point was only at 10%. Ford has refused to repair anything or pay any of it even though the engine is faulty.

- Santa Maria, CA, USA

We took the vehicle on a road trip from South Carolina to Ohio on July 6th. On [XXX], we started experiencing the issue listed in TSB 20-2100, where coolant was entering the combustion chamber. After making the determination that we could not take it anywhere, least of all back to South Carolina, we took it to a local dealership to where we were, Brondes Ford in Maumee OH. We received a call back from the service writers the next day, stating that the short block had cracked and coolant has infiltrated the combustion chambers. We were told that, with a 2018 Escape with 103,000 miles, we were not under any warranty and TSB 20-2100 would not cover us in terms of a free engine replacement, since we were over the 85,000 mile limit specified in the TSB. It was recommended that we contact Ford Motor Company to see if they could assist. After contacting Ford, was told they could not help us. Moreover, Ford recommended I lodge a complaint with NGTSA while I was on the phone with them. Final quote for the repair was going to be $9,000 to take care of the issue, which is almost twice the resale price of the vehicle at that time. We had to return home to South Carolina, so we opted to take a flight back home to attend to business here at home. That being said, had we known about this TSB, we never would have thought of traveling in this vehicle, and with so many of these vehicles still in service, it is a surprise to me that there have not been any accidents reported due to the possible conditions. Honestly, the thought of this occurring while we were traveling leads me to believe we would have, at least, been stranded on open highway somewhere. How this is not a recall is surreal to me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- N Charleston, SC, USA

Engine burns alot of coolant. Break time is not where it should be for a car with only 38k miles. The engine intake valves in affected vehicles may crack and break, causing the vehicle to lose motive power. Prior to losing motive power, an engine malfunction indicator lamp may illuminate in the cluster and the driver may notice that the vehicle is running rough. A loss of motive power can increase the risk of a crash.

- Wasilla, AK, USA

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the engine sputtered and the check engine warning light illuminated. The contact stated that the vehicle was driving abnormally rough. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the transmission had failed in 2024 and was replaced. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 95,000.

- Waterbury, CT, USA

My vehicle started overheating as I was driving on [XXX]. A warning displayed on the dash to pull over immediately. I had the car towed my home and after reviewing issues with overheating I believe and was confirmed by my brother with a scan tool to be the head gasket leaking into the cylinders. This is a known issue that Ford is aware of and they even published TSB 20-2100. Request you investigate why this issue hasn't been resolved by Ford via recall. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Spaulding, IL, USA

The contact owns a 2018 Ford Escape. The contact stated that while attempting to start the vehicle, the vehicle hesitated to start. Additionally, the contact stated while driving at an undisclosed speed, the vehicle experienced a loss of motive power and failed to restart. The check engine warning light was illuminated. The vehicle was towed to a local independent mechanic, where it was diagnosed that coolant intrusion had caused the cylinder and the engine to fail. The failure was related to Ford Campaign Number: 21N12. An unknown local dealer was contacted but the vehicle was not diagnosed or repaired due to an expired warranty. The manufacturer was made aware of the failure. The failure mileage was approximately 49,695.

- Scottsdale, AZ, USA

Coolant leaking into engine destroying spark plugs and ignition coils and damaging the engine

- Evensville, TN, USA

Coolant leaked into the cylinder and now my whole engine has to be replaced. It-??s was confirmed by a auto shop. I turned on my car, and it started to gurgle and then a message saying -??engine faulty, service now.-?? I took it straight to the repair shop. I-??ve only had the car for 3 years.

- Saint Augustine, FL, USA

My service engine now light came on while I was traveling from WV to OH. I took it to a mechanic in Ohio that looked over my vehicle. The mechanic concluded that there is coolant intrusion into the cylinder bores of my engine resulting in my engine needing to be replaced and or rebuilt. According to FORD, my VIN number was not part of the recall they issued in June of 2022 for this exact issue with the Ecoboost 1.5L engines on the 2017-2019 Ford Escapes.

- Davin, WV, USA

Date of Incident or Diagnosis: 7/15/2025 I am writing to formally report a serious issue with my 2018 Ford Focus, which has required a full engine replacement due to a known and widespread defect -?" coolant intrusion into the engine cylinders, specifically cylinders 1 and 3. This is a manufacturing defect and not the result of normal wear and tear or improper vehicle maintenance. Coolant intrusion leads to engine misfiring, overheating, stalling, and ultimately complete engine failure -?" posing both safety risks and a significant financial burden to owners. This issue is especially concerning as there is no check engine light or prior warning before the damage becomes irreparable. In my case, the damage was discovered only after experiencing performance issues and having the vehicle professionally diagnosed. This problem has been widely reported by other owners of 2018 Ford Focus and Escape vehicles with similar 1.5L EcoBoost engines. Ford has previously issued technical service bulletins (TSBs) and recalls for similar issues in other model years and engine variants, but this specific year and model have not yet been included -?" despite exhibiting the exact same symptoms and root cause. I strongly believe that this failure is a design and manufacturing defect, not an isolated incident. It is unfair to hold consumers responsible for the cost of an engine replacement due to a flaw that Ford is already aware of in similar vehicles. Requested Action: I urge the NHTSA to investigate this issue further and push for an official safety recall of 2018 Ford Focus vehicles affected by coolant intrusion. Engine failure while driving could pose a serious hazard to the driver and other motorists. Ford should be held accountable and required to cover the cost of repairs for all affected vehicles, not just those included in previous recall campaigns.

- Shirley, NY, USA

I purchased this 2018 Ford Escape in August 2022 from Richmond Ford. Within 2 days to a week I noticed fault indicators stating check engine, failed Auto stop and start malfunctioning. I immediately reported this issue. Richmond Ford put me in a loaner for approximately 2 months to only remedy the problem with a new battery. This has happened for 3 years. I-??ve had 4 batteries replaced even recently after having Extreme high heat engine failure fault while in traffic with my grand children in the car and had to be towed. My engine has faulted several times and always shuts down in the middle of traffic. This issue could have killed me and my grand children and other vehicles. Richmond Ford kept replacing the battery and charging me for other things. The technician and General Manager has claimed it-??s nothing wrong but kept replacing the batteries. 4 times. My life and my grandchildren have been in danger several times while driving on the highway and local streets. Today Richmond Ford says it-??s that I need a new engine because Antifreeze has intruded into the engine blowing head gaskets, mind you it was just there on June 23 of 2025 or so for engine malfunction fault extreme high temp no antifreeze and the only band aid that was offered was yet another new battery. Then today I was advised that it will cost $14,000 plus to replace my engine. There is definitely a problem and should recall this model 2018 Ford Escape SEL because the manufacturer has fixed the notification system and or the Faults to not warn owners of major engine failures which cost thousands to repair and is always covered up by replacing the battery. Please add this make and model to the recent recall. Thank You

- Henrico, VA, USA

On or about 16 June 2025, a misfire prompted me to have the problem investigated. The computer showed a misfire on #1 cylinder; however, the problem cleared within two days. Then, the engine overheated. I filled the antifreeze tank, and the heat was reduced immediately. However, it recurred the next day, prompting me to have it investigated by our local dealer. They found it to be a leaking of coolant into the cylinder. I researched this problem and have learned it to be a common problem with 2015 - 2019 2.0L Ecoboost engines, of which my vehicle is one. Further research revealed that Ford was aware of this problem, had recalled several vehicles to address it, and had even extended the warranty to 10 years or 150,000 miles, whichever came first. However, I have been informed this is done by "VIN" and only a few are selected. I am upset that my engine is NOT included in this, as it is a 2.0L Ecoboost, just like the others. If Ford knew this problem, regardless of manufacture, why would my engine NOT be included? I cannot afford this cost on top of the $17,300 I owe for the car!

- Heltonville, IN, USA

There is a design flaw with the engine where coolant leaks into the motor. The entire engine needs to be replaced. The issue begins with a piston misfiring and then slowly devolves into total engine failure. Ford knows about the issue and has offered in the past to replace it, but this ended in 2022.

- Rochester, NY, USA

Check engine light came on, I immediately brought to Ford dealership who has done all maintenance, Ford technician ran applicable tests and determined my 2.0L EcoBoost engine has cracked engine plate causing cylinder 2 misfire and coolant leak, which I was advised only fix for is installing new updated engine from Ford. I was informed this is a known issue and the replacement engine fixes the manufacturing defect. They directed me to the problem noted in NHTSB service bulletin 19-2346 from December 2019. The Ford corporate customer care team advised me to report the issue to the NHTSB in order to receive engine coverage. I feel Ford corporation should have informed me of this known issue so I could have taken action to sell the vehicle, as they have left me with a remaining loan balance and major repair needed. Thank you for your attention to this.

- Vernon, VT, USA

The car has 90K miles and it has coolant getting into the combustion chambers.

- Ozark, MO, USA

Purchesde a 2018 Ford Escape, took to river view Ford in illinios and asked for an inspection of what I will need to get and keep the car in tip top shape. Before purchasing I test drove the vehicle and drove perfectly and still does. Purchase date [xxx] went to Ford [xxx]. on 7/1/2025 was informed the car checked out well except of a "coolant intrusion" in cylinder # 1 tsb 22-2229 riverview Ford advisor samuel hennessy and tom gabaec 630 8979800 reported. Now I have a automobile in need of a replacement motor of which I will sak for for a replacement motor as a "known defect". information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Naperville, IL, USA