10.0
really awful- Crashes / Fires:
- 5 / 1
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 7,462 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
After having intermittent problems with the remote start not working, I attempted to start the vehicle from the Ford pass app while my car was parked in an uncovered lot, which did not start. I started remotely from the key fob and loaded my infants car seat into the car, put my bag in the car, and shut the door. After closing the door, I heard the locks click, and the engine shut off. I was locked out of my car with my keys and baby locked in and the engine off. I was able to unlock the car from the app because my phone was in my pocket when I shut the door, but otherwise, would have trapped my newborn in a hot car with no way to unlock.
- Columbus, OH, USA
- Santa Fe, NM, USA