10.0

really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
6 / 0
Average Mileage:
6,375 miles

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« Read the previous 20 complaints

problem #8

May 132019

Escape

  • 1,368 miles
On late evening of may13, 2019 I was driving my Ford Escape (odometer is at 1368 miles) on excellent road conditions along side one vehicle with no other traffic. We just passed under traffic signal with estimated speed at 10-15mph. Without warning the left front wheel buckled under the frame. The sound was frightening and so loud that the driver next to me heard the incident and turned around at the next light to come back and check on me. I skidded in my travel lane for approximately 15feet.there was no collision, nor impact with road median nor did I come in contact with any debris / potholes on road. Immediately the engine shut off which is one of the wonderful safety features which helped base my decision on purchasing of my Escape. The damage caused difficulty to open drivers side door, the tire separated from rim in addition to the under carriage damage. I found similar incidents on the Ford recall site. There was no police report filed, yet I have a claim in with my insurance company.$500 deductible unplanned expense.

- Las Vegas, NV, USA

problem #7

May 122019

Escape

  • 11,600 miles
Brake and accelerator did not work after a sudden stop on the signal light (on a slop, entrance of a highway). After the stop, my car started rollling backward, neither brake or accelerator could stop the backward rolling. I have to use the emergency brake to stop the car to avoid crash with the car behind me. This is the second time. Last time I was on the entrance of a highway, about to accelerate, but suddenly the car lost its power, the accelerator didn't work. But that time brake was working.

- San Jose, CA, USA

problem #6

Dec 182018

Escape

  • miles
2018 Ford Escape. Consumer writes in regards to a rumble noise while traveling at 45-50 mph. The consumer stated the dealer advised the rumble was a characteristic of the vehicle.

- Romulus, MI, USA

problem #5

Oct 302018

Escape

  • 15,300 miles
The warning lights intermittently come on in April 2018. Mostly check engine for several months. Took to auto zone got a read out for sensor. But aaa repair shop wouldn't use their report and when I took it to them, light wasn't on. So they didn't look at it. Was gone out of town 6 months. Light off and on. Randomly. Oct 2018, heading cross country back home to AZ. Lights started coming on more often. More lights, ABS, skid, seat belt, within the week, very random off and on. Then more lights would come on. Auto zone again gave me a sensor report, O2 and fuel. While waiting in bank line, , whole panel of lights came on. Acted staled, but was running, could push gas and run, but couldn't steer, babied to a parking spot, even the mileage odometer went to slash marks and no numbers. I took a photo. Turned car off and waited to try to call for assistance. But after few minutes, worked fine. That next week, I was driving on freeway and it did the exact same thing, whole panel came on, dashes for numbers and no steering> scared to death. Still could push gas and braked, few seconds felt like minutes. Lights went out and car drove fine. Left at a mechanic and he changed oxygen sensor, diagnosed the stalling, check engine light back on and other codes. R/R oxygen sensor, air/fuel system service flush, and computer / programming update. Ran me $568.70. Lights still randomly come on, brake ABS, skid, and the parking brake light comes on. I parked the car and bought a new one. Where can I take it. I need to sell it to help pay for other car, but don't want someone to get hurt while driving this one. I looked up kbb and saw 3 recalls on one was pcsm sensor and when I called Ford dealer, he said no recalls for it. Please help. I'm desperate.

- Tucson, AZ, USA

problem #4

Jun 052018

Escape

  • 250 miles
I believe my wife and I experienced what is know as park to reverse. Our car was in our driveway and my wife put it into park, left the car running and got out as I was gong to put it in the garage; (I was in the passanger seat at the time) a delay of several seconds occurred and then the car started to move in reverse hitting my wife and knocking her down dragging her on the driveway; next the car was in the middle of our street with me in the passenger seat still moving sideway and backwards slamming into our neighbors fence across the street. Ford Motor Co has inspected the vehicle at the dealer stating there is nothing wrong with the transmission. They have denied my claim for the injuries and medical bills my wife has as a result of the accident. The office of general counsel at Ford Motor Co. Refuses to provide me with a copy of the engineers report who inspected the car. They state; "there is no written report"! how is that possible? because we have no attorney they are treating us with the middle didget. Please help and the public should be aware of this potential safey issue with the 2018 Ford Escape with the 6speed automatic transimission

- Santa Rosa, CA, USA

problem #3

Jul 312018

Escape

  • 1,680 miles
Interior door handle fell apart.

- Voorheesville, NY, USA

problem #2

May 312018

Escape

  • miles
Getting terrible gas mileage only about 17 miles to the gallon, had 60 miles on car when leased and they told me to wait till I had a 1000 miles now have 2000 miles and still getting lousy mileage. Also, stop/start does not seem to be working. Also kick plate on back doesn't work well. Well, now try to take it in.

- Santa Fe, NM, USA

problem #1

Jul 112018

Escape

  • 6,615 miles
After having intermittent problems with the remote start not working, I attempted to start the vehicle from the Ford pass app while my car was parked in an uncovered lot, which did not start. I started remotely from the key fob and loaded my infants car seat into the car, put my bag in the car, and shut the door. After closing the door, I heard the locks click, and the engine shut off. I was locked out of my car with my keys and baby locked in and the engine off. I was able to unlock the car from the app because my phone was in my pocket when I shut the door, but otherwise, would have trapped my newborn in a hot car with no way to unlock.

- Columbus, OH, USA