10.0

really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
6 / 0
Average Mileage:
5,352 miles

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« Read the previous 20 complaints

problem #1

Jul 112018

Escape

  • 6,615 miles
After having intermittent problems with the remote start not working, I attempted to start the vehicle from the Ford pass app while my car was parked in an uncovered lot, which did not start. I started remotely from the key fob and loaded my infants car seat into the car, put my bag in the car, and shut the door. After closing the door, I heard the locks click, and the engine shut off. I was locked out of my car with my keys and baby locked in and the engine off. I was able to unlock the car from the app because my phone was in my pocket when I shut the door, but otherwise, would have trapped my newborn in a hot car with no way to unlock.

- Columbus, OH, USA

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