7.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
30,750 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (2 reports)
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problem #2

Dec 152021

Escape S 2.4L

  • Automatic transmission
  • 61,000 miles

For a brand new car costing close to 30k, I was suprised the transmission started to go out so early. Less than 4 years old and right at 61k miles. My extended warranty is out and Ford dealerships want me to pay $180 for the initial diagnostics then an additional $800 for transmission tear down to see what exactly is wrong with it.

I contacted Ford support and they want me to spend the $980 + taxes and fees before they make any commitment to help. I escalated to the manager and they recommended for me to file a complaint with BBB for auto so I started that today. I am praying that Ford will cover their manufacturing mistake and pay for the diagnostics and full repair... If you are looking at buying a used one, move along unless the trans was rebuilt.

- Sean M., Crete, IL, US

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problem #1

Nov 222018

Escape SEL 1.5L Ecoboost

  • Automatic transmission
  • 475 miles

Having to drive 100 miles round trip to have mechanic look at it, only say they can’t find a problem.

- Bruce L., Harrison, MI, US

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