5.8
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 14,593 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I am experiencing transmission issues in my 2018 Ford Escape SUV, the vehicle is barely 5 yrs old with less than 75k on the odometer. I started noticing that when I go over 60mph it starts to sputter, I took it to the ford dealership and was told I need to replace the torque converter and transmission at a cost of over 6K. I am in a delima as this is my only vehicle and or not to repair the vehicle or get rid of it. This is a very frustrating situation to be in.
- Durham, NC, USA
See attached document for complaint
- West Monroe, LA, USA
2018 Ford Escape. Consumer writes in regard to hntsa safety recall 22V-413. The consumer stated an appointment was made to service a recall but informed after arriving there is a shortage of parts available to perform the recalls and longer wait times. Also, Ford inability to adequately service recalls in a timely manner.
- New Orleans, LA, USA
The contact owns a 2018 Ford Escape. The contact stated while driving 15 MPH, the vehicle made abnormal sounds while shifting gear. There was no warning light illuminated. The contact stated that the vehicle independently shifted to neutral and the vehicle decelerated. The vehicle was towed to the dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 72,966.
- Dacula, GA, USA
- Sheffield, AL, USA