10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
6,950 miles

About These NHTSA Complaints:

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problem #5

Oct 112023

Escape

  • miles
Car was parked in residential parking lot overnight. This morning I noticed my vehicle had rolled forward and hit a pole and the curb, cause front left damage to the fender, wheel and wheel hub assembly, and the brakes. Call is currently under recall due to a problem with the transmission slipping out of gear

- Saint Louis , MO, USA

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problem #4

Oct 032022

Escape

  • miles
The driver's side rear door panel gets caught on the door frame and will only open a couple of inches unless force is used. The car has never been in an accident, and nothing has ever been shoved or forced against the door to cause this. There are MANY reports online of similar issues with the Escape (https://www.cargurus.com/Cars/Discussion-t66217_ds936400, https://www.youtube.com/watch?v=TaP7DcfkJ9g, https://community.cartalk.com/t/ford-escape-door-trim-clips/179063, among others). This is a safety issue because if someone needs to enter or exit the back seat quickly, it is difficult or would be impossible if the person was physically injured or had a physical disability that limited their upper-body strength. The problem has been confirmed by a Ford dealer. I am not sure to what extent they "inspected" it. There was no warning or any other symptoms prior to the failure.

- Ferndale, MI, USA

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problem #3

Nov 062020

Escape

  • 6,350 miles
The rear hatch does not fully latch when using the remote or the button on the hatch

- Saugus, MA, USA

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problem #2

Feb 152020

Escape

  • 6,000 miles
When you hit the button to close the liftgate it doesn't usually latch. Many times I have to manually close it because when I push the button the liftgate will close down but it won't latch. I have taken the vehicle to a Ford dealer 2X. The first time they confirmed the issue and replaced a mechanism that controls the liftgate. The problem came back less than 1 week later. When I took it back they claimed it always latched when they tested, and didn't do anything to it. Meanwhile, I took it home and it still won't latch when I try to close it with the button. Vehicle is always off, parked, when I try to close the liftgate. The only odd thing I noticed is if I keep the driver side door open when I put the button to close the liftgate then for some reason the liftgate latches, probably 8/10 times.

- Grove City, OH, USA

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problem #1

Dec 302019

Escape

  • 22,400 miles
We were rear ended from a stopped position on the highway.. my fianc was driving and suffered whiplash. I was in the front passenger seat and broke my back and separated my pelvis, requiring surgery to stabilize. The front passenger seat is now very squeaky. Concerned there was an issue with the passenger seat or seatbelt not functioning properly, leading to my injuries.

- Spokane Valley, WA, USA

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