While driving a local interstate between 60 and 70 mph, our newly purchased (3,000 miles) 2019 Ford Escape sel sport completely shut down without warning in heavy traffic. Luckily, my wife was able to coast to the nearest exit and pull off the road while traffic was whizzing by us at breakneck speed. Turns out that part of the wiring harness had either loosened on its own or was never properly secured from the factory. So, the serpentine belt managed to clip this wiring harness which, in turn, pulled the harness from its socket while starting to gradually shred the serpentine belt. Instantaneous loss of power without warning created a very serious and dangerous situation. Ford needs to issue a service bulletin and/or issue a recall asap since it would only take one other incident similar to this before someone is seriously injured, or worse.

- Pittsburgh, PA, USA

The contact owns a 2019 Ford Escape. While driving, the vehicle suddenly shut off. Approximately two hours later, the vehicle restarted and shut off again after the contact drove home. The vehicle was towed to island Ford (3698 rt 9 South old, bridge, NJ) and unknown pins were tightened. After retrieving the vehicle and later parking it, the vehicle could not be restarted. The cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was 800.

- Staten Island, NY, USA

Vehicle shuts off while driving. Steps to reproduce issue: Keyfob is inside vehicle in drivers coat pocket, mobile phone is intermittently connected to vehicle via usb cord, vehicle is on, engine running, start/stop is on, vehicle is driving then stops at a stoplight, start/stop engages and idles engine for at least 15 seconds. When foot brake is released vehicle shuts off, instrument cluster, radio, infotainment, etc turn off. To restart vehicle transmission must be placed in neutral or park and vehicle on/off button pressed. Vehicle restarts, powertrain malfunction error displays and infotainment system appears to be rebooting and displays welcome message such as before it was set up. Vehicle was immediately brought to dealer; blackwell Ford in Plymouth mi both times. Dealer could not reproduce issue or pull detailed information beyond general fault. Dealer performed 1265od eec system diagnosis quick test, 1265od45 engine module diagnostic pin point test, 12650dx1 eec system diagnosis quick test twice, road tested, ids test P164C, ppt aa in pced manual, reset kam and retest pass, and upon request checked that PCM firmware was the latest version. Dealer requested permission for extended mileage testing with skytracker installed after 2nd fault, permission was given. Issue occurs approximately every 30 days driving 2 trips/day. Issue presents a high and severe risk of fatal incident because vehicle is stopped at a green light and may be rear ended by an approaching vehicle at high speed. Because vehicle is off, airbags and other safety equipment may not activate increasing risk of fatal incident. Vehicle was bought new with 10 miles recorded on odometer in February of 2019, as of April 2019 the issue has occurred twice. Once on February 22nd and once on April 3rd.

- Redford, MI, USA

Smell enters passenger cabin from what appears to be catalytic exhaust fumes while driving on highway.

- Oceanside, CA, USA