The contact owns a 2019 Ford Escape. The contact stated while driving 55 MPH, the vehicle lost motive power and stalled. The contact stated that the vehicle then failed to accelerate above 10 MPH. The accelerator pedal was depressed, but the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the intake manifold needed to be replaced. The vehicle was repaired. Additionally, the transmission was previously replaced by the same local dealer. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 88,000.

- Chesapeake Beach, MD, USA

The contact owns a 2019 Ford Escape. The contact stated that there was smoke coming from the tailpipe. While driving, the vehicle was slow to respond. Additionally, the contact-??s son, who is a mechanic, informed her that there was water entering the engine. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that the vehicle was built with the wrong engine. The mechanic informed the contact that the engine was a long-block engine and should be a short-block engine. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 75,000. The VIN was not available.

- Luna Pier, MI, USA

On 9/14/23 after starting car parked on level surface, I placed car in Drive, but it went in Reverse. The vehicle was supposedly repaired for Safety Recall Notice 22S43 by dealer. I placed car back in park, then shifted back to Drive and it moved forward as expected. Later in day while my wife was driving, she experienced difficulty in disengaging cruise control and when she tapped brakes, vehicle began spinning 360 degrees, slid sideways off interstate, and auto was totaled. Upon impact the right, rear passenger door was unlocked and somehow opened on its own ejecting passenger. Vehicle is currently in salvage yard at IAA Odgen, 1800 S 1100 West, Ogden, UT 84401. I don't know if the faulty transmission had anything to do with accident, but it seems like today we drive computers and not a mechanical motor vehicle.

- Dallas, TX, USA

The contact owns a 2019 Ford Escape. The contact stated that while driving at low speeds, the vehicle suddenly surged forward to the right and crashed into a utility pole. No injuries were reported. A police report was taken at the scene. The vehicle was towed to the local dealer friendly Ford (2800 N. telegraph rd, monroe mi.) the cause of the failure was not determined. Also, while driving at various speeds an abnormal noise was present coming from the rear of the vehicle. The noise was most noticeable while driving down an incline. The vehicle was also taken to the dealer for this issue however, they were unable to duplicate the failure. The manufacturer was notified of the failures. The failure mileage was 500.

- Monroe, MI, USA

I submitted this complaint on 3/08/2020. The problem was resolved when the Ford dealership where I had my car towed inspected the car. They found that I had installed a weathertech floor mat in the drivers side and had overlapped the leading edge of the mat over the accelerator pedal. I had snapped the mat firmly in place so that it was pressing down on the accelerator pedal. The problem was resolved when the floor mat was removed and installed properly.

- Lexington, VA, USA

Car accelerated from 25 to 75 mph without my foot being on accelerator. Cruise control was off. Subsequently, stopped and turned off vehicle. Restarted and vehicle would accelerate from any speed when I took my foot off the accelerator. I had to control my speed on a winding, narrow, road with no shoulders. I could only control the speed of the car by riding the brakes. The brakes overheated. When I came to a stop the car engine continued to run at 5,000 RPM. I came to a stop, then shifted into park and the engine continued to run at 4,500 rpms. Pushed the ignition to shut off engine and had my car towed to the lexington, va Ford dealer where I purchased the car.

- Lexington, VA, USA