10.0
really awful- Crashes / Fires:
- 6 / 0
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 14,937 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was in a hit and run, hit on the driver's side rear panel. 2019 Ford Escape. All side and curtain airbags deployed. The side bag in the drivers seat on the driver's has a large tear in it as well as a burn hole around 2 inches in diameter. I'm under the impression airbags are not supposed to rip or burn a large hole. As a result, I was burned on my arm and side. Also, the front driver's side curtain airbag detached immediatly after impact. No recalls for airbags on this year however you do have recalls on the 2018 and 2020 models.
- Lakewood, CO, USA
The contact owned a 2019 Ford Escape. The contact stated while driving 20 mph and intersecting into the highway, a service van crashed into the front driver-side tire/bumper. The contact stated no air bags were deployed. The contact sustained bruises on her chest due to the seat belt and her husband had deep tissue injuries from his neck to his waist. The contact and her husband sought medical attention the following Monday from their medical physician. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed towing lot. The contact called the local dealer and made them aware of the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 58,000.
- Ocean City, MD, USA
My wife was side swiped in our 2019 Ford Escape. The side curtain airbags and the driver's seat airbag deployed. The driver's seat airbag caught the left sleeve on fire. She was sitting still at a stop light waiting to turn left when she was side swiped.
- Fremont, NC, USA
The contact owned a 2019 Ford Escape. The contact stated while driving 35 mph, when the hill assist mode independently activated without being on a hill. The contact stated the vehicle started to apply the brakes independently causing the vehicle to hesitate. The contact also stated the steering wheel seized, causing her to lose control of the vehicle and crashed into a guard rail. The air bags did not deploy. The contact stated the front driver side seat belt pretensioner failed to engage, causing her to impact the dashboard/radio with her head. The contact stated medical attention was required due to the fact that she lost consciences and suffered a concussion. The contact also stated that she has a tingling sensation in both legs and has lost sensation in both arms. A police report was filed. The vehicle was towed to an auto shop. The contact stated the insurance company deemed the vehicle totaled. The contact called local dealer ramp motors (4869 nesconset hwy, port jefferson station, NY 11776, (631) 473-1550) and has left a voicemail of the issue. The manufacturer had not been informed of the failure. The failure mileage was 8,623.
- Holtsville, NY, USA
In a head on collusion, he airbags failed to deploy in two separate accidents whereas I one of the incidents facial injury and chest injury occurred as a result
- Waxahachie, TX, USA
- Wiscasset, ME, USA