10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
299 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2020 Ford Escape:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad

« Read the previous 20 complaints

problem #112

Aug 092023

Escape

  • miles
The driver door started making a popping/creaking sound when I opened and closed it. The sound was quiet at first, like I wasn't even sure I heard it right, then it got really loud and stopped altogether and my window wouldn't roll down properly. The sound only lasted a week or two fron when it started to when it stopped. I took it to the Ford dealership where I bought it, and they told me the door check became UNWELDED inside the door.

- Holdenville, OK, USA

problem #111

Jul 272023

Escape

  • miles
My driver door hinge has come apart from door due to welding, which has impacted my window from going down and although i lock the doors they are still able to come unlock by pulling door handle which leaves my car vunerable to vandelism or theft. i made an appointment and got the first date available. My vehicle is a lease and out of warranty although I paid for extra miles and after showing them all the data from NHTSA they want me to pay $450-$500 and be without a vehicle for a minimum of 4 days with a max of 5 without a loaner and for me to pay for a rental car on top of paying monthly note along with repair and rental which already has inflated rates. They need to fix and have a recall. This is dangerous and can be costly considering your car door is unlock in the "lock position".

- Detroit, MI, USA

problem #110

Aug 042023

Escape

  • miles
Driver side door is making a clanking noise when opening and closing. I also had difficulty closing and keeping the door closed. The window will not open more than 6 inches. Door hinge or door stop on the interior of the door has some welding part that my mechanic says has broken within the door's frame. He identifies this as a manufacturing problem, not something my mechanic will attempt to fix.

- Berwyn, IL, USA

problem #109

Aug 072023

Escape

  • miles
The door limiter is ripped free of its mounting [inside the door] and makes keeping the door closed and/or opening it impossible at times. In addition, the broken pieces in the door damaged the window regulator, making egress through the window equally impossible. Our safety is put at risk due to the possibility of the door opening while driving as well as the safety of oncoming traffic. Both Ford dealer and independent body shop confirmed that they have seen this problem on many other Ford vehicles, and the only remedy is a complete door replacement. Prior to door failure, there was a lot of creaking and difficulty closing the door. When we first bought the car [new], the door was not closing correctly, and the dealer claimed that the weatherstripping was the issue. Now that the car is OUT of warranty, Dealer mechanic confirmed this door limiter breaking from the spot welds is a common occurance, yet not yet under recall for my VIN number.

- Strongsville, OH, USA

problem #108

Jul 252023

Escape

  • miles
Driver's door hinge limit opening check-arm mechanism failure. First awareness when popping noise occurred when opening and closing the door. Internet search found this and related hinge failure experiences by many other Escape owners. The factory welds attaching the mechanism housing to the interior of the door body are failing. Ford has not made a recall. While this is a primary vehicle function, our car is slightly out of warranty and the Indianapolis Skillman Ford dealer offered no help after presenting the vehicle in-person as soon as the problem occurred. Our check arm has not completely failed. Complete failure reports include interference with power window operation and inability to safely open and close the door. We contacted Ford Motor Company direct; the person on the phone checked and said there was no recall and no assistance due to our vehicle being past warranty but they did create a case#: SSM 51553.

- Indianapolis, IN, USA

problem #107

Jul 302023

Escape

  • miles
The left front drivers door is difficult to open and close due to broken factory spot welds on the door where it attaches to a factory mechanism. This causes the door to make a popping sound and makes it periodically difficult to both open and securely close the door.

- Feura Bush , NY, USA

problem #106

Jun 302023

Escape

  • miles
Door welds have broken and door arm is not attached to door any longer. Door has been inspected by Ford and are unwilling to fix due to it being weeks out of warranty.

- Savannah, MO, USA

problem #105

Jul 232023

Escape

  • miles
Door mechanical issue could become a future safety issue where failed/poor spot welds on a doors check arm bracket could cause the door to swing too far when opened or it could open while driving because of the spot weld failure. Current popping sound when opening and closing the door indicates spot welds on the check arm bracket, internal to the door, have failed, making the door difficult to open and close. A secondary failure is the inability to open and close the window.

- Chuluota, FL, USA

problem #104

Aug 012023

Escape

  • miles
My front drivers door started squeaking and yesterday it started making this crunching noise. I noticed that I have three holes on the inside front door panel where the hinges are. I was told by a mechanic that the door check arm on the interior of the door the weld did not hold and that was the noise I was hearing it braking. I can not open my door all the way and it gets stuck open sometimes. I called Ford and because my car is 2800 miles over warranty they will do nothing. Upon investigation I have found you have an investigation into this problem SSM 50150. I have a Ford 2020 Escape. How is it that the weld on a 3 year old car breaks? I have not had it repaired because of the cost involved. I feel this should be escalated to a recall.

- Gettysburg, PA, USA

problem #103

Jul 292023

Escape

  • miles
Driver-??s door started to make a loud popping sound. Found that weld spots on the door had failed. Local dealer removed the door check so now the sound is gone but need to be careful opening door in the wind. They have quoted $2,235 to replace the door! Already charged me $52 to remove the door check. I don-??t feel safe driving this car being unsure if the door will stay latched. I hope there is a recall by Ford to fix this problem.

- Brainardsville , NY, USA

problem #102

Jun 052023

Escape

  • miles
The welding spots on the fort broke off.

- Roseville, MI, USA

problem #101

Jul 052023

Escape

  • miles
My drivers side door makes a creaking noise and window doesn-??t roll down

- Danby , VT, USA

problem #100

Jul 312023

Escape

  • miles
The component or system that is failing/malfunctioning is the opening and closing of the driver side door. Yes, it is available for inspection upon request. My safety/the safety of others are put at risk should the door opens during driving or at any time without a physical being opening it. No, the problem hasn-??t been reproduced or confirmed by a dealer or independent service center not to my knowledge. The vehicle or component has not been inspected by the manufacturer, police, or insurance representatives but has been inspected by myself and others. No, there was not any warning lamps, or messages of the problem prior to the failure. However, there was other symptoms which included a mild sounding popping noise coming from the driver door when opening it to enter and exit the vehicle. This first appeared about two days prior to the component or system complete failure/malfunction.

- Villa Rica, GA, USA

problem #99

Jul 282023

Escape

  • miles
Driver side door the door spot weld that is for the door arm that opens has broken on 07/28/2023. Took it to local Ford dealership not covered past 3 year 36000 mile warrantty. This is a defect from Ford and should be covered

- Midland , TX, USA

problem #98

Jun 142023

Escape

  • miles
Door is making popping sound when open. Both driver side and passenger front doors. The driver side window won't roll down.

- Lafayette , LA, USA

problem #97

Jul 202023

Escape

  • miles
Drivers side check arm broke resulting in 3 rivet joints to break where it-??s attached to the inside door skin. SSM 50150 for fleet vehicles addresses this. This was purchased from Enterprise. Was told a new door skin was required along with the check arm replacement. Over $1200. This should be a recall.

- High Point , NC, USA

problem #96

Jul 262023

Escape

  • miles
Driver's side door not closing completely, making loud cracking noise. Unable to roll window down. Door not closing completely is a safety hazard while traveling, concerned the door might open while moving. Because the door isn't closing all the way, it's messing up the electronics as well. The door welds where the bracket attaches has come detached.

- Callao, VA, USA

problem #95

Jul 012023

Escape

  • miles
Spot weld on door may exhibit cracks or broken spot welds in the left front door at the check arm attachment point in the door assembly. Door pops and cracks when it is opened or closed due to welds failing. We took it to the ford dealer and they told us there is not a recall on it so we will have to pay for the repair and IF there is a recall on it they will pay us back for the repair cost. Will that be the dealer price or the price we had to pay at another garage" We have a repair scheduled at another garage. It will be $400. IF YOU DON'T OWN A FORD, DON'T BUY ONE. This model already has had 10 recalls! Ford don't build cars, they build junk! DOES ANYONE KNOW IF THERE IS A CLASS ACTION LAWSUIT YET"

- Evansville, IN, USA

problem #94

Jul 102023

Escape

  • miles
The front left drivers door check guide bracket spot welds have separated from the door frame resulting in the door not opening and closing properly, the window will not roll down or up with the door closed.The door can only open about half way and doesn't shut properly without using unexcusable force.The spot-welds are clearly broken because there are 3 holes in the door where the door check mounting bracket is spot welded to the door shell.If I need to get in or out of the vehicle very fast in an emergency, the door may not open enough for me to get in or out or may not even open at all.If I need to roll down the window with the door shut in an emergency situation I will not be able to, I would have to break the window to escape danger.Ford needs to be responsible for fixing this problem that is clearly a manufacturing defect.A recall by Ford is due immediately to fix this dangerous issue.

- Forest , VA, USA

problem #93

Jul 232023

Escape

  • miles
When opening and shutting the drivers door it makes a terrible popping noise and is hard to shut.

- Lexington, NC, USA

Read the next 20 complaints »