Rear left window unable to go up or down. Ended up taking inside of door apart, putting it back on track and continue to go off track

- St. Joseph, IL, USA

I am the owner of a 2020 Ford Escape experiencing two serious issues: 1.My vehicle is exhibiting the exact symptoms outlined in Ford CSP 23B56-?"specifically, the failure of the driver-side door check-arm welds. The door produces loud popping noises, feels unstable when opening/closing, and has visible signs of structural stress. Despite this, my VIN has been deemed ineligible for the program. Given that the issue matches the failure described in CSP 23B56, I am requesting a re-evaluation of my VIN-??s coverage and a formal inspection under this program. 2.My vehicle is also subject to NHTSA Recall 25V467 / Ford Recall 25S76, concerning the potential for a cracked fuel injector leading to fuel accumulation on top of the engine-?"a serious fire hazard. According to NHTSA, there is currently no remedy available. This adds another layer of safety concern, particularly considering the compounding risks and Ford-??s delay in delivering a fix. Between the structural door failure and a pending recall involving potential engine fires, I am deeply concerned about the safety and reliability of my vehicle. I am asking that my concerns be formally investigated and that Ford take appropriate responsibility for repairs, reimbursement (if applicable), or an expanded VIN inclusion under the CSP.

- Saratoga Springs, NY, USA

The trim piece located between the sunroof and moonroof is secured only with double-sided tape, which is inadequate. As a result, the trim becomes detached and falls onto the sunroof shade. This causes the shade to come off its track, leading to sagging or complete detachment. When this occurs, the shade obstructs the driver-??s rear visibility, presenting a potential safety hazard

- Little Rock, AR, USA

Front passenger side door is making a popping noise upon opening and closing. The door is difficult to close. This problem occurred suddenly. I am taking the car to the dealership.

- Pleasant Hill, MO, USA

The headliner has come loose and is drooping. So when I open it my back window is covered completely and I can-??t see behind me in my windshield mirror. I think this is a big safety hazard.

- Ocala, FL, USA

My door start making a crunching noise i looked it up on YouTube and learned its called the door check bracket it looks like the dealership i bought it off put rivets in to band aid it up the window won't go down either very upset about this situation as it is my first purchase from a dealership

- Hogansburg , NY, USA

Door Hing has a bad weld and causes a loud noise and resistance when closing the Driver's door.

- Iron Mountain, MI, USA

Inner shade visor for sun roof has become detached from rail mechanism, causing material to sag and bunch up and get stuck when retracting sunroof. Visibility issues caused could cause safety hazard.

- Gilbert, AZ, USA

Driver door popping and not closing. Brought car in and check is broken inside of door.

- Lombard, IL, USA

Dislodged Door Check NHTSA Action #PE23013 All 6 rivets broke off when the wind caught the door. The door was uncontrolled by opening it and would fly open and stress the hinges. The door check fell into the door therefore I couldn't open my window. I had a body shop repair the problem for $1476.12. I was unaware of the service bulletin. There was no recall. It was not inspected by authorities. No warning lamps were available for this problem. I did have my Ford dealership inspect it after the repair on May 21, 2025

- Shiloh, IL, USA

Driver door issue. Loud popping when opening and closing door.

- Evansville , IN, USA

Inside driver door rivets broke preventing door closing and latch is flopping inside door

- Baltimore, MD, USA

Door check Bracket Getting Stuck and Don't Close

- West Palm Bch, FL, USA

Two issues. 1: transmission shakes, shudders, and loses power intermittently at shift points. 2: check arm spot welds broke loose at the door. Safety issue. Ford has a service bulletin for this SM 51553 And SM 50150

- Finksburg, MD, USA

Sunroof/Sunshade - Plastic trim piece approximately 28"x5" in between the Sunroof and Shade across the middle is held in by double face tape. Tape weakens and piece falls down potentially striking a rear passenger. In addition it can get caught in the shade fabric dislodging it and falling potentially obstructing the drivers rear view. Mine has been repaired once by Ford already but has failed again. Estimated cost is approximately $2000 plus labor. This is a known defect by the Ford Motor Company and they claim it out of warranty. Basic internet search revealed it is a common problem for more that one years models.

- Mercedes, TX, USA

Got the car with many problems. Last recent problems purge cvavle, leak in emission, air make loud sounds. Now it-??s my door was making popping noises when closing or opening, now the door doesn-??t shut at all. No incident happen, just happen by itself

- Louisville, KY, USA

The door weld just broke.

- Wentzville, MO, USA

My drivers door started 2days ago, April 11, 2025 to make loud cracking noise when opening and closing out of no where. Then on April 12 while out running errands the door became detached. After several attempts to close I was able to close it but I'm having to get in and out from passenger side.

- St. Louis, MO, USA

Front Drivers door became hard to open and close. Loud popping noise heard while opening and closing. Window also will not roll down. Inspected door check and discovered spot welds holding internal bracing broke loose. Due to difficulty closing the door, I believe the door may not latch properly. Doing research, I discovered that this is a common problem on 2020 Ford Escape models.

- Wake Forest, NC, USA

Faulty welds on door hinges, particularly where the check arm connects. This happened yesterday, loud cracking and grinding noise when the front driver door is opened or closed. Ford has known about this issue and refuses to issue a recall. And getting in touch with my local Ford dealer's service department is difficult.

- North Plainfield, NJ, USA