I reported my 2020 Ford Escape last year. It went into the shop for inspection at Cook ford in Texas City after the ford recall for the doors. I also had reported it here. Kyle at Cook ford did a thorough inspection but advised me that their dealership did not have a paint and body shop and referred me to other dealerships with the ability to fix my car. After going to two dealerships, I ended up at Maik Haik in Pasadena Texas. They said they had two doors in stock and three months later my car was still in the shop and not fixed. They had put me in a rental and said in early December that the rental was not being covered by Ford and they were having to "eat" the expense. So, they returned my car in December with hopes of getting parts for it in the future. It now has been two months and no call from them Now your website says I do not have an open recall on my vin, but it does! My car is still not fixed! I am [XXX] and the windows don't work and the locks also have been effected by the problem with the doors! My [XXX] brother and I got locked out of and In the car several times and I had to use my app to unlock the door or climb in the back to get in! During the time the dealership had my car they wiped off all the history in my app and I am not able to reconstruct the history of my car! Including the recalls! I am very upset! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Bacliff, TX, USA

My wife and I bought our 2020 Ford Escape new from a dealer in 2020. We are the first owners of this vehicle. In the time that we have had it, we have experienced the following issues: 1- the forward camera module that provides collision prevention, lane assist, adaptive cruise control, etc has failed. The dealer claims that the unit -??overheated-??. The module is no longer covered under warranty due to mileage. The result is that our vehicle no longer has the safety features that we paid extra for upon initial purchase. 2- the evaporative canister purge valve failed, causing difficult starts after refueling. This was not covered under warranty, due to mileage. 3- the driver door hinge check arm welds have all broken loose and no longer hold the door when opening, and the loose arm is now preventing the door from closing properly and, when closed, causing the drivers window to not roll down fully. This is not covered under warranty because of mileage AND (while it is a manufacturing defect), it has not been subjected to any recalls, so the dealership will not repair/replace it.

- Pass Christian, MS, USA

Driver door hinges are loose. Door makes loud cracking noise when opening and closing. It-??s very hard to close. My window will not go down either.

- Belleville, IL, USA

Went to open the drivers side left front door and heard a loud clunk, now door isn't opening or shutting properly and we can't use the drivers window either. I've heard of peoples doors falling off while driving because of this and we just bought the car at the end of October. We have yet to get it looked at, but it's not a cheap fix. There were no warnings or signs. I opened it normal like every other time.

- Almena, WI, USA

Driver side door check arm bracket has completely broken off due to bad spot welds. Makes driver side door function very poorly. The check arm completely broke off while opening the door in my driveway.

- Tullos, LA, USA

I have a Ford recall notice 23B56. I have been waiting three months for replacement parts. Ford provides dealership NO status on parts to repair the recall.

- Bolivar, OH, USA

Front drivers side door makes loud popping sound when opening or closing. Now it doesn't shut completely. One of the spot welds near the door check has torn through the metal frame, and is causing the window to not roll up or down. When driving over any small bump or uneven road, door cracks loudly, and twice has popped open in transit, then would not close until I pulled over, stopped, and manhandled the door to a close.

- Bremen, IN, USA

Dashboard message indicates the left front door is open although the door is properly closed and locked. I'm still able to lock and unlock the door using the lock switch on the inside door panel while sitting in the driver's seat. I can also lock and unlock the door using my key fob.

- Stafford, VA, USA

Door making a hoping noise window won't go down. Unwelded part of the door

- York, PA, USA

The front door check-arm spot welds failed on the driver's side.

- Rock Island, IL, USA

Heard load popping sound opening door. Driver side door stop spot welds broke. Door stop broken and door swings freely out; window can't roll down.

- Eureka, CA, USA

On the door, the brace to control the stability of the door has broken off on the inside of the door. This is very annoying that this is not considered a recall as this is something that can only be fix by replacing the entire door. That is not a convenient amount of money to just spend.

- Savoy, TX, USA

Driver door hinge welds are broken. Door will not open or close correctly.

- Sedan, KS, USA

The Passenger door Check assembly is making alot of noise. I see there is a problem with the weld of the bracket to the door which could cause the door to fall off the vehicle

- Atkinson, NH, USA

I opened the driver side door and it the arm suddenly started making noises and it-??s hard to open and close.

- League City, TX, USA

The driver's door makes cracky noise and it hard to open and close. Before this it was the window had problems closing.

- Katy, TX, USA

Driver's side front door is making loud noises when opening and closing. Noise appears to be coming from the middle hinge.

- Port Carbon, PA, USA

The door has separated and will not close properly. I-??m concerned the door could potentially open while in operation. My wife should not have to climb through the passenger side of the car to drive somewhere because the driver door has come apart.

- El Paso, TX, USA

The front passenger side door hinge welds have failed, and the middle door hinge is loose, making the door very difficult to open or close, causing a safety problem if I had to exit the car in case of an emergency. This is due defective welds on the car door/hinge attach point. My safety is at risk due the defective welds. This just appeared with no warning one day ago. The car is available for inspection, and the problem is very obvious. The repair should be covered completely by Ford Motor Company. I have a service appointment with Heritage Ford of Modesto Ca, on [XXX], to assess the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Ione, CA, USA

Driver door pops loudly opening and closing and one of the weld spots on the door closing plate is broken off inside the door. Also, the cover over the closing arm is broken and won-??t stay in place. I have read others reporting door not properly closing because of these welds breaking down. The contact stated all of the welds have broken loose and the vehicle door won-??t close properly.

- Rock Island, TN, USA