Driver side door will not open from the inside and window will not go up or down. Also, doesn't seem to be locking properly. Took vehicle to the dealership and they said there is no recall on this issue and it needs to be taken to a Bodyshop to be corrected. This vehicle is a daily driver with very low milage. It hasn't been involved in any accidents or vandalism so insurance will not cover the fix and no recall. This need to be addressed ASAP.

- Mcalester, OK, USA

1 - The spot weld in the door broke. Which is not allowing the window to go down which is also not allowing the car doors to lock. 2 - What if in an accident the window can not go down and that is my only option" What if we cant lock the door going through cities and stopping at lights? Secruiting of doors not locking is a issue. What if door does not hold and falls off? 3 - Yes to Ford Garage in the area 4 - Zero other issues. Like everyone else is reporting the same issue. Im not the only one. NHTSA is even putting a notice out about it. Why is this not covered by Ford? What other issues are wrong with the car if a spot weld broke" Faulty mechanics being used to build a car.

- York, PA, USA

For no apparent reason, driver side door malfunctioned in mid-July 2022. Could not open all the way and power window struggled. Now door creaks and power window stuck in open position. Crest Ford dealer in Warren, MI claimed high winds or over extension. There was no high winds nor over extension. This is a manufacturer's defect. Crest Ford dealer stated I would be responsible for new door -- over $1,000. If I don't repair they are deducting the problem from my trade-in value.

- Warren, MI, USA

Welds on the driver side door check mechanism broke. Unable to fully open door or use driver window. Vehicle was not in an accident and was for personal use only. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was 37,152 and is less than 3 years old.

- Seneca, IL, USA

My vehicle is has the issues mentioned in NHTSA id#10201603. This is an issue where the spot welds have broken on the front left door check arm. Also the issue with the spot welds is causing issues with using my Drivers side window. My vehicle was taken to an authorized Ford Dealership. Was advised by the service department to seek advice from the body shop due to the welds being broken. Attached you will see the invoice I was charged for having my vehicle looked at. Representative from the body shop said my vehicle is the second Escape that has been brought in with the same issue. Provide rep the above mentioned NHTSA number and he said currently it is a service bulletin not a recall. Currently he is waiting to see what the next step will be in order to get my issued resolved. Called Ford to get there assistance with this and they advised me to reach out to NHTSA in regards to this issue. These issues started within the past couple weeks and I have owned the car since December of 2020.

- Fenton, MO, USA

Left Front Door will not open all the way. Only opens 1/4, and window only goes down half way.

- Houston, TX, USA

In the early summer of 2021, I started to hear a snapping noise in the driver-??s door. I thought it might be the hinge, but it appeared to be coming from the middle of the door. It got continually worse. When I put the window down it would come back up and catch my arm and then go back down. Eventually I was only opening the door a short distance so it would not snap. It made it very difficult to get in and out. So, for over 3 months I squeezed in and out of the car. I am concerned about the other 3 doors. In early September I contacted the dealer and was to take it on September 7th. But the door became worse suddenly and I could barely get out and at one point I was stuck in the car. I called the dealer immediately and asked to bring it to them that day. After some hesitation and my explaining if I was trapped in the car during an accident, they would be hearing from me. She said to bring it over immediately. The service manager, after inspecting the door, came out and asked me if I had been in an accident! I suggested he look at the car and check it thoroughly. It was obvious I had not been in an accident. He stated they had never seen anything like that before. They were taking pictures and I stated I wanted my own pictures. When I went into the shop and viewed the door, I was upset to find that all the welds on the bracket that holds the door check had failed. The bracket was down inside the door panel. Because it was catching it was making the snapping sound. When the window hit it, it would automatically go back up. They told me it would be necessary to contact Ford for more information and it would be a week or so before I heard anything. At 8:08am the following day, not one week, they called back and said they needed to order a new door, have it painted and replaced. That is the last I heard about the door. I have been in touch with Ford Corporate and discovered this is not the first time this has happened. I do have a case# with Ford.

- Center Ossipee, NH, USA

The liftgate has a mind of its own. It closes without warning and crashes on my head! I can't load anything without holding one hand over my head to catch the door as it closes unexpectedly on my head. Even a shadow causes the liftgate to close - if a child or an animal walks by. If you turn off the automatic liftgate feature you manually have to lift the gate and close it. It is very heavy to lift and close and not practical. It is way too sensitive and needs to be addressed before someone is seriously hurt.

- Hudson, NH, USA

The rear liftgate, while open (and while I was loading/unloading items), will randomly close on its own. It does signal it is about to through very low volume beeps but it has done this some 20 times randomly in the last week. Several days ago it closed on my head, taking off a slice of skin on my scalp, knocking me down face forward onto/into the rear bumper, injuring my face/upper lip as well. This is a known/documented issue on many vehicles via many Ford Escape forms, which suggest having the key fob in your pocket or on your person is the culprit and sends the car into a frenzy.

- Boiling Springs, SC, USA

12/26/2020 head-on collision, most impact to passenger front side - passenger side airbags did not deploy, drivers side airbags did deployed - injuries sustained by passenger and driver. Accident occurred on city street (50 mph zone).

- Meridian, ID, USA

The rubber /plastic around the windscreen has release from the glass.

- Brooklyn, NY, USA

The contact leased a 2020 Ford Escape. The contact stated that the headlamp covers were foggy on the inside however, the headlamps provided adequate illumination. The bulbs were located above the headlamp covers. The vehicle was taken to steven's jersey city Ford 740 NJ-440, jersey city New Jersey 07304 phone number (201)432-7272 to be inspected. The dealer inspected the headlamps and informed the contact that there was no failures with the headlamp covers. The contact also found that water penetrated the passenger side rear door, and driver's side rear passengers door. The dealer realigned the rear passenger door and driver's side and rear passenger door. The dealer reattached the doors metal molding. Manufacturer was not contacted. The failure milage was 100,000.

- Bayonne, NJ, USA