10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 2,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2020 FORD Escape. The contact stated while using the liftgate, the liftgate failed to remain open. The liftgate inadvertently closed while loading and unloading the vehicle. The vehicle was taken to be diagnosed but, was not repaired repaired. The dealer was unable to duplicate the failure. The manufacturer was contacted and notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 3,000.
- North Canton, OH, USA
- Troy, NY, USA