I have a recall been having this problem for months told them what was going on they said nothing was wrong. Months later recall got called for the fuel injector and replacement of high fuel injectors im a single mother. Check engine came on when I gas it..it won't go or goes slowly then takes off into gear

- Manteca, CA, USA

For 6 months, after a routine visit and safety recall preformed by ford, I have had an issue with the park brake engaging on its own. When pressing the button to disengage it, the car would not disengage and would remain locked. The only way to disengage it would be to throw the car into reverse, press the button to disengage the park brake and step on the gas pedal as fast as you could. After 6 months of trying to diagnose the issue, ford pittsville came up inconclusive, replacing multiple parts of the e-brake such as the buttons themselves, the wires connecting the brakes, and checking over the brakes. The issue itself was unrecreatable but the only common denominator was remote starting the car via the app. The most recent investigation this past month conducted by ford revealed that the pin for my brake and e brake was loose after they (ford) had replaced it. They fixed the connection and delivered my car to me. I hadnt even driven the car yet, only remote started it due to the heat. When the car was started, it immediately popped up with a new issue. The powertrain had failed, with codes popping up via fords system indicating the: park brake, brake system, gear shift, and 5 other codes that i cannot recall at the moment showing on their system. Ford diagnosed the problem, finding the gear shift itself was not engaging due to a loose pin (code: P0929:77). I was told that the car was safe to drive but there has been zero communication on when the part would be ordered or taken care of. I have tried to follow up multiple times with the dealership in the past two weeks and update them about the cars current state, including now with the error still showing, my steering feels loose and my car feels as if it is drifting while i drive.

- Berlin, MD, USA

the front camera/ adaptive cruise control, pre collision assist, seems to have spontanteoulsy cut out while driving- a large bump in the road seems to have shook less the coaxial cable connections for the front camera in this car. This caused a fast and immediate deceleration that almost got me rear ended by the truck that was behind me. the car is at the dealership for a faulty cable/ IPMA module. this seems to be a very common issue for these cars. there were no messages PRIOR to the failure but the messages i am getting now are the front camera fault, and pre collision assist is no longer working. Adaptive cruise and even regular cruise control are no longer working either. additionally, i am getting a system off to save battery message, even though i just installed a new battery. This faulty camera/ connection to the camera seems to be creating a parasitic draw. This car is not even 5 years old and only has 40,000 miles. Cruise control and pre collsion are massive safety features that are no longer functioning.

- Mesa, AZ, USA

Car experiences delayed start after depressing ignition button and then afterwards the power steering does not work.

- Woodway , TX, USA

1st: water reservoir tank was empty and didn't notice it until heat was cold...inspected and filled reservoir back to max had it tested and couldn't find reason for coolant to be low...Ford tech told me to drive it because they were unable to explain.2nd issue when vehicle sets overnight when backing out of carport back brake system sounds like a scrubbing sound then after drive awhile it may or may not do it when I put it in reverse. just curious. Haven't had said vehicle but one year.

- Parsons, TN, USA

See attached document for complaint.

- Wilmington, DE, USA

The contact owns a 2020 Ford Escape. The contact stated while reversing, the brake pedal was depressed and there was an abnormally loud squealing sound coming from the rear of the vehicle. The vehicle was taken to the local dealer on several occasions, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 30,000.

- Catonsville, MD, USA

The car has AWD FAULT along with multiple safety fault pre collision assist, power steering stops working. Going down the road. Ford has been zero help taken car in multiple times charged 100-??s off dollars only for issues to return

- Gibsonville, NC, USA

Vehicle has 14,000 miles on it. Was taken to Ford garage after the AWD light came on. They placed the AWD module on the vehicle and then ran diagnostics again and it still pulled the errors. They determined that the ABS system is bad and also needs replaced. He provided me with a notice that was sent to Ford/Lincoln dealers -Customer Satisfaction Program 20B5 which was for vehicles manufactured in 2020 where the dealers were to replace the electronic break booster. My vehicle was manufactured in 2019, but has the same problem as this recall and unfortunately was not part of the dates where Ford would fix the issue.

- Fairmont , WV, USA

Driver door welds broke / window will not roll down and brakes make noise/scrubbing when in reverse, have already took vehicle into local dealership...no warnings of said issues. Purchased vehicle in December of 2023....welds broke in February of 2024 and took vehicle in when first occurred., was told i would receive letter from Ford Motor Company when parts came available/ letter to bring it in. Still waiting on letter.... sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Parsons, TN, USA

Despite repairs done under what eventually became TSB 23-2308, the brake squeal continues. I reported this originally to the dealership that sold me the vehicle in the spring of 2021.Work was done under SSM51261

- Smithville, TX, USA

The driver door welds have broken. The door has been investigated by Courtesy Ford, Hattiesburg, MS. They stated the door would have to be replaced at a cost of $2600. No warning lamps were indicated. Also, the breaks squeal when in reverse.

- Laurel , MS, USA

The contact owns a 2020 Ford Escape. The contact stated that when pressing the brake pedal while in reverse the vehicle would emit a loud howling noise. There were no warning lights. The vehicle was taken to the dealer where it was diagnosed that the bolt kit and spring kit for the brakes failed and needed to be replaced. The vehicle had not been repaired due to the parts being on backorder. The manufacturer had been made aware of the failure. The contact was referred to NHTSA to file a complaint. The failure mileage was 32,000.

- Saginaw, MI, USA

The contact owns a 2020 Ford Escape. The contact stated while reversing and depressing the brake pedal, there was a very loud screeching sound coming from the rear wheels. The vehicle was taken to the local dealer who replaced the brake pads and rotors, but the failure continued to occur. The vehicle was recently taken back to the dealer for the failure and the contact was informed that the rear brake pins needed to be replaced; however, the brake pins were on backorder. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 5.

- Troy, MI, USA

The car stops while I-??m driving isn-??t the first time almost got hit couldn-??t turn the wheel or press breaks engine light kept coming on and so does the battery

- Elgin, IL, USA

Temporarily the brakes failed to function and inspite of applying ghte brakes the car would not stop. The waring lights came on such as service advance trac, check brake system, had to use the hand brake to stop the vehicle, called the alrry miller lakewood Ford dealership in Colorado and was given a date after 2 months just to inspect. Once the car was stopped and after turning off the ignition and waited for 20 min and at that time the car brakes were working fine.

- Denver, CO, USA

I lost my ability to steer my vehicle. I attempted to step on the brakes and nothing happened. I hit a box truck in front of me going at least 30mph and only my shin airbag deployed.

- Lakewood, WA, USA

The auto stop, occasionally has a fault in the system and will stop auto braking at a stop light. This is going to cause someone to get into an accident

- Pendleton, IN, USA

The contact owns a 2020 Ford Escape. The contact stated while reversing at approximately 3 MPH, there was an abnormal sound coming from the rear of the vehicle. There were no warning lights illuminated. The vehicle was taken to a local dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 23,000.

- Hudsonville, MI, USA

The contact owns a 2020 Ford Escape. The contact stated that upon the depression of the brake pedal, an abnormal grinding noise would intermittently emit from the vehicle without warning. The contact also stated that the vehicle would intermittently hesitate upon depression of the accelerator pedal also with no warning. The contact had taken the vehicle to the dealer for repairs on two separate occasions; however, the failure persisted. The manufacturer was also notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 2,800. The consumer stated the vehicle pauses when accelerating, brakes squeak while driving, fluid leakage, carpet damage. Also, consumer hit a pothole and tires were totally destroyed.

- Maywood, IL, USA