3.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,877 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Jun 272025

Escape

  • 41,000 miles
The contact owns a 2020 Ford Escape. The contact stated that while driving and coming to a stop, the brake pedal was depressed, but the vehicle accelerated unintendedly. There was no warning light illuminated. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 41,000.

- Prospect, KY, USA

problem #4

Feb 042025

Escape

  • 19,185 miles
The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the steering wheel was difficult to steer in the intended direction, with several unknown warning lights illuminated. The vehicle was towed to the dealer where it was diagnosed with metal debris on the rear brake magnet on the rear brakes. The contact was informed that the debris needed to be removed from the magnet of the rear brakes. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 19,185.

- Allen Park, MI, USA

problem #3

Jun 012024

Escape

  • 30,000 miles
The contact owns a 2020 Ford Escape. The contact stated that upon depression of the brake pedal while in reverse(R), there was an abnormal squealing sound coming from the brake pedal. There was no warning light illuminated. The vehicle was taken to the dealer where an unknown application was applied to the brake pads which stopped the noise; however, the contact stated that the failure recently returned. The manufacturer was notified of the failure and provided the contact with a case number. The contact was also referred to NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 30,000.

- Westland, MI, USA

problem #2

Jun 302024

Escape

  • 34,000 miles
The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the brake pedal felt spongy. The contact stated that the brake pedal had to be pushed unusually hard to activate the brakes. In addition, the contact stated that several unknown warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of Customer Service Program: 21B19; however, the contact was informed that the VIN was not associated with the Customer Satisfaction Program. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 34,000.

- Lebanon, OH, USA

problem #1

May 062024

Escape

  • 75,200 miles
The contact owns a 2020 Ford Escape. The contact stated that while driving at approximately 45 MPH, the braking system abruptly stopped working properly. The contact stated that the brake pedal was abnormally stiff. There was no warning light illuminated. The contact was able to drive a short distance to an independent mechanic. The contact stated that the independent mechanic inspected the vehicle and diagnosed the vehicle and determined that the power brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,200.

- Norristown, PA, USA