Just purchased vehicle 07/26/21 w/only 109 miles on it, when on way home entire car vibrated and shuddered like driving over rumble strips between 35 and 50 MPH. Once past 50 goes away. Took another test drive next morning and problem still persisted. Called dealer immediately next morning to report. Brought it by the Dealer and the head Mechanic Supervisor confirmed shudder/vibrations. There is a bulletin from NHTSA ID Number 10180353 Manufacturer Communication Number SSM 49151. Other consumers also report same problem - however Dealer is unable to find a fix because Ford doesn't have one yet. Currently working with Dealer to resolve or replace as we just paid 30K for a giant vibrator really!?
Bulletin: Some 2020 Ford Escape vehicles equipped with the 1.5L engine my exhibit a lugging vibration and/or boom noise while driving in gears 5-8 at approximately 1500 engine revolutions per minute (RPM). This may be felt more when the engine is under a light to moderate load. A vibration and/or boom noise could be generated from the firing frequency of the 3 cylinders or when cylinder deactivation occurs and the engine is running on 2 cylinders. Compare to a like vehicle before attempting to diagnose as this condition may be characteristic. Setting the vehicle's drive mode to SPORT may eliminate the condition by changing the shift points of the transmission.
Just purchased vehicle 07/26/21 w/only 109 miles on it, when on way home entire car vibrated and shuddered like driving over rumble strips between 35 and 50 MPH. Once past 50 goes away. Took another test drive next morning and problem still persisted. Called dealer immediately next morning to report. Brought it by the Dealer and the head Mechanic Supervisor confirmed shudder/vibrations. There is a bulletin from NHTSA ID Number 10180353 Manufacturer Communication Number SSM 49151. Other consumers also report same problem - however Dealer is unable to find a fix because Ford doesn't have one yet. Currently working with Dealer to resolve or replace as we just paid 30K for a giant vibrator really!?
Bulletin: Some 2020 Ford Escape vehicles equipped with the 1.5L engine my exhibit a lugging vibration and/or boom noise while driving in gears 5-8 at approximately 1500 engine revolutions per minute (RPM). This may be felt more when the engine is under a light to moderate load. A vibration and/or boom noise could be generated from the firing frequency of the 3 cylinders or when cylinder deactivation occurs and the engine is running on 2 cylinders. Compare to a like vehicle before attempting to diagnose as this condition may be characteristic. Setting the vehicle's drive mode to SPORT may eliminate the condition by changing the shift points of the transmission.
- tseb, Sharptown, MD, US