3.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
32,500 miles

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problem #2

Jun 142023

Escape

  • 65,000 miles
The contact owns a 2020 Ford Escape. The contact stated while the vehicle was parked, the display screen on the instrument panel intermittently went black. No warning light was illuminated. The vehicle was driven to the dealer to be diagnosed. The contact was informed that the sync system needed to be replaced. The vehicle was repaired. The contact researched online and became aware of Customer Satisfaction Program Number: 24B47; however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 65,000.

- Houston, TX, USA

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problem #1

Nov 132023

Escape

  • miles
There is an issue with the instrument gauge cluster upon ignition start-up. The digital gauge cluster screen suddenly turns off and restarts after a full minute of turning on the car's ignition. After an automatic software restart of the gauge cluster and driving on the highway through Northbound Mopac Loop 1 in Austin, the cluster shows a frozen black background with the blue normal drive mode. The gauge cluster works fine but intermittently goes blank after starting the car.

- Houston, TX, USA

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