Driving down road and came to stop sign and vehicle engine turned off due to start/stop feature and would not turn back on. Received alert battery was going into deep sleep mode. While stuck at stop sign. Had to put in park, turn vehicle off and back on to proceed to move. This is 3rd time see pic of happened Also separate issue the computers sync 3 software will not take and now the screen doesn't work, remote start won't work, gps doesn't work had you drive around in circles.

- Irwin, PA, USA

Car will stop locking it won-??t lock from the door, or automatically, or with the remote.

- North Las Vegas, NV, USA

Went to open the drivers side left front door and heard a loud clunk, now door isn't opening or shutting properly and we can't use the drivers window either. I've heard of peoples doors falling off while driving because of this and we just bought the car at the end of October. We have yet to get it looked at, but it's not a cheap fix. There were no warnings or signs. I opened it normal like every other time.

- Almena, WI, USA

The hybrid battery coolant line has a leak and is available for inspection. Driving the vehicle with this leak can compromise the battery resulting in overheating which could cause the vehicle to break down, fire, or burn. The dealer confirmed the leak. The dealer was a manufacturer dealer and they inspected the vehicle. There were no indications of a leak.

- Dayton, OH, USA

The contact owns a 2020 Ford Edge. The contact stated while driving at an undisclosed speed, there was a loud clanking noise coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the exhaust cap and catalytic converter had failed and needed to be replaced. The vehicle was repaired. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer where it was determined that the transmission needed to be replaced. The vehicle was repaired. The contact stated while the vehicle was parked, the contact noticed a gasoline odor coming from the vehicle. The vehicle was taken back to the dealer where it was diagnosed that the purge valve had failed and needed to be replaced. The vehicle was repaired; however, the gasoline odor was still present. Additionally, the contact stated that the AWD warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the AWD system failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made of the failure. The approximate failure mileage was 95,000.

- Winsted, CT, USA

The awd module is faulty. It's causing thr collision assistance, the lane assistance, the awd and a few other things to not work or throw a faulty warning. I've been doing some digging and it seems to be a very common thing. The ford escape titanium is already in recall I believed

- Pendleton, IN, USA

AWD fault service required see manual Pre-collision assist not available Service advance trac Hill start assist not available. These are the codes that popped up when I started my car this morning. Escape has 74,000 miles on it. I got this warning one other time about 20,000 or 25,000 miles ago and it went away. This Time every time I start the car I get this warning. After a Google search I found many other drivers reporting this issue with the 1.5 and the 2.0 model engine. The AWD drive control model ground is the issue. This forum here found the issue and found a work around to fix it: [XXX]. Would be nice if Ford would fix the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Totowa, NJ, USA

Wrench light came on car lost power running high RPMs and hard shifting

- Florence, AZ, USA

Dashboard light with wrench icon and message AWD Fault Service Required appeared, along with multiple other alerts including Service AdvanceTrac, Pre-Collision Assist Disabled, Hill Start Assist Not Available. Could feel handling of vehicle had changed, no other indications of issue. Upon inspection at dealership, it was determined AWD Control Module needed to be replaced. Dealership noted this had been an issue with multiple other 2020 Ford Escapes. Repair not covered under Powertrain Warranty, despite the fact that malfunction of this module can cause loss of power distribution to the wheels. While there had been a Customer Satisfaction Program notice issued for select 2020 Ford Escapes (21B19, issued April 9, 2021 and expiring April 2022), my VIN was not included.

- Woodbury, MN, USA

AWD Module failure

- Denver, CO, USA

Dashboard message indicates the left front door is open although the door is properly closed and locked. I'm still able to lock and unlock the door using the lock switch on the inside door panel while sitting in the driver's seat. I can also lock and unlock the door using my key fob.

- Stafford, VA, USA

I brought my vehicle into its manufacturer service center after noticing several issues. The vehicle was not maneuvering as smoothly as it used to and when it hit bumps I would feel a slight loss of control. This is extremely dangerous, especially in the coming winter months where it snows heavily where I live in the midwest. I also hear like a cracking sound underneath the vehicle. I saw several service light illuminate to include: AWD Fault Service Required, Hill Start Not Available, and Pre Collision Assist Not Available. I brought in my vehicle into the Ford Service Center and they advised me that I needed to replace the AWD module and that this has been a common trend among the Ford Escape vehicles. I conducted research online and observed that several people have also had complaints about the same if not similar issues with the same year, make, and model of my vehicle. I strongly believe that this issue should be addressed in recall, especially given the numerous amounts of complaints and known issues.

- Fridley, MN, USA

Whenever I shut off my 2020 Ford Escape Hybrid or when I am about to turn it on, a message appears on the touchscreen that says: "System off to save battery, please turn ignition off or start engine." I have replaced the battery but I get the same error message. When I took the car to Firestone, they performed a Diagnostic which did not indicate that there was anything wrong with the battery. When I spoke to a Hybrid Battery Specialist, he told me that the error message was for my "12 volt battery. It is a fairly common problem with your Escape. The Ford dealership may have a fix for it. It is possible that you just need to replace the 12 volt battery." My local Ford Dealership did not have a fix for it. Since this is a fairly common problem with the Ford Escape, I think a recall should be issued to have Ford rectify the issue.

- Houston, TX, USA

My AWD module stopped working for no reason WHILE DRIVING! My car-??s dashboard lit up like a Christmas tree stating for me to pull over safely, AWD fault service required, Hill start failure, pre-collision failure, and the stability and traction control failure light was on as well. My car was towed to my local Ford dealership. I researched what in the world could be going on with my car. I typed in the exact warnings displayed by my car and MULTIPLE articles about the AWD module failing for countless other 2020 Ford Escape cars! I also saw there was a RECALL on this module back in 12/2021-04/2022. They are saying my car is not apart of that recall though"?" How when my car-??s AWD module FAILED JUST LIKE THE RECALL STATED! This is happening/happened to hundreds of other 2020 Escape owners! This recall should be EXTENDED to every owner of the 2020 Escape experiencing AWD failure! This is a HUGE SAFETY RISK! Your car literally just stops working while driving. I got extremely lucky that I was already pulling into a gas station when this happened to me. I can-??t imagine what could-??ve happened if I were driving on the interstate when this occurred, which is EXACTLY what I was going to be doing after fueling up!

- Navarre, FL, USA

The contact owns a 2020 Ford Escape. The contact stated that the front driver-??s side window failed to roll down while depressing the window switch. The contact stated that the failure was a recurring failure and was previously repaired at the dealer. The contact stated that a while afterward, the rear passenger-??s side window failed to roll down while depressing the window switch. The vehicle was taken back to the local dealer and remained for the repair. The manufacturer was made aware of the failure. The failure mileage was approximately 18,600.

- Salem, OR, USA

I have received 2 letters from manufacturer, than I had appointment dealer service, I went there and worker sad to me we don't have it, than I tried another services, they same answer, than I contacted ford, ford told to me car is good condition don't need replacement

- Patchogue , NY, USA

Upon purchasing and receiving the car from a dealership, I attempted to drive it around my neighborhood and after about 1 minute received a warning saying "safely stop now!" and the steering wheel locked and the power shut off in the middle of the street. The car would not turn back on and had to be towed to the dealership. The dealership (not Ford) already replaced the battery and that did not fix the issue. They are having to take it to Ford service to get it looked at. This poses a very significant safety risk because it could have happened on the highway, as some Ford Escape users have reported on forums. Before purchasing the car, all available recalls were addressed and "resolved", but clearly not all issues have been fixed.

- San Diego, CA, USA

The vehicle is a 2020 Ford Escape SE with 53,000 miles. Recently, The message screen began flashing messages AMD OFF, Hill Start OFF, Collision Warning OFF. Based on social media, this appears to be a common problem with the 2020 Escapes. According the Escape owners, dealers first check software and if not the issue a electronic module is replaced at a cost of up to $1100. Some of the failures reported were on vehicles with 20,000 miles or less. Aside from cost, there is a safety concern that module overheating may cause engine fires. The vehicles should be recalled for this concern.

- Canton, MI, USA

We were traveling to Springfield MO and just before Strafford our 2020 Ford Escape Hybrid SE flashed a wrench warning on our screen and immediately went into limp mode in rush hour traffic on I-44. We were in the passing lane going up a hill at the time passing a commercial truck and our speed dropped significantly. Luckily the vehicles behind us to were able slow down in time.

- Sullivan, MO, USA

The car has AWD FAULT along with multiple safety fault pre collision assist, power steering stops working. Going down the road. Ford has been zero help taken car in multiple times charged 100-??s off dollars only for issues to return

- Gibsonville, NC, USA