10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
1,001 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Dec 292023

Escape

  • miles
While driving the car on a busy fast-flowing road the message "Stop Safely Now" appeared on the dashboard. The car lost power and could only be driven at 20 mph and would not speed up. I pulled over and when I stopped but did not power off, the car would not start moving again. After turning the car off for five minutes it drove again properly with no issue. This is the second time this has happened in two months.

- Natick, MA, USA

problem #8

Nov 132023

Escape

  • miles
There is an issue with the instrument gauge cluster upon ignition start-up. The digital gauge cluster screen suddenly turns off and restarts after a full minute of turning on the car's ignition. After an automatic software restart of the gauge cluster and driving on the highway through Northbound Mopac Loop 1 in Austin, the cluster shows a frozen black background with the blue normal drive mode. The gauge cluster works fine but intermittently goes blank after starting the car.

- Houston, TX, USA

problem #7

Oct 212023

Escape

  • miles
Check engine light came on Friday and 24 hours later started making a whirring sound lost power on the highway started smoking and smelled like it was going to catch fire. Was impeding traffic and almost caused an accident. Had it towed to Ford dealership where a diagnostic test was run. They determined that it was engine failure and Ecoboost failure. Coolant was leaking into cylinders 2&3. They claim the code fired on September 9. They asked if I had taken it anywhere to clear the code. I most definitely did not. Ford Motor Company is unwilling to make this right and have quoted me almost $9000 to fix this issue. Certain makes and models of 2020 Ford Escape have had engine recalls. This is clearly a malfunction on their part.

- Dayton, OH, USA

problem #6

Aug 042023

Escape

  • miles
Error message that AWD, and associated sponsors are not functioning. This is failure of AWD Module LX6Z 7P238 AANP. Ford has issued a minimum recall/service warning (but not all 2020 Escape models). All warnings and assistance related to AWD are incapacitated/not functioning, including auto parking brake.

- Plainfield, IL, USA

problem #5

Sep 212022

Escape

  • miles
I was driving on the NYS Thruway with lane assist and cruise control enabled. This is after already having an issue with my computer where the car a couple of months ago just stopped in the middle of the road. This morning I was driving on the Thruway when suddenly, if felt like the collision impact system was engaged and the car shifted to the right slamming into the car next to me. No airbag deployment but extensive damage and collision system was completely engaged. The car issued no warnings or other issues afterwards. NYSPD arrived and completed report. Another car was involved. Only side damage.

- Clinton, NY, USA

problem #4

Dec 292020

Escape

  • 8 miles
While cruise is engaged when driving down the highway, it will randomly get "cancelled" and then will reengage randomly. This occurred 4 times in a 5 minute period even when there is no traffic around.

- Toledo, WA, USA

problem #3

Aug 072020

Escape

  • 2,000 miles
Under unknown circumstances when attempting to accelerate the car experiences significant lag which puts me at risk of collision. I attempted to associate it with the air conditioning but it does not seem to be associated with any system. Vehicle seems to lost half the power and I am unable to safely move into traffic.

- Hales Corners, WI, USA

problem #2

Jul 102020

Escape

  • 2,000 miles
The contact owns a 2020 Ford Escape. The contact stated that while stopped and pressing the brake pedal, the vehicle suddenly experienced unintended acceleration and crashed into a concrete pillar. During the crash front end was severely damaged but the airbag did not deploy. Also the collision assistance safety feature did not activate to avoid the crash. During the incident the driver sustained an injured chest which did not require medical treatment. No police report was taken. The vehicle was not towed. The local dealer royal oak Ford located at 27550 woodward ave, royal oak, mi 48067. And the manufacturer were notified of the failure. The cause of the failure was not determined. The failure mileage was 2,000.

- Royal Oak, MI, USA

problem #1

Jun 292020

Escape 4-cyl

  • 5,000 miles
While driving down highway at approximately 45mph a warning appeared "stop safely now" with a hazard sign. The vehicle suddenly and unexpectedly lost power and slowed to appx 5mph. Was unable to regain speed and accelerator did not respond. Approximately 30 seconds later an oncoming ambulance appeared over the hill in the opposite lane and proceeded past. Power still was not restored. Continued short distance until able to safely pull over to side of road. Unable to shut off vehicle. Arranged for vehicle to be towed to dealer friendly Ford poughkeepsie NY. Vehicle had recently been serviced due to complaint that backup camera intermittently failed and because there had been a service notice indicating a service update was needed as vehicle could suddenly lose power. Vehicle was serviced.

- Poughkeepsie, NY, USA