10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 46 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While driving on the interstate at 70mph, the entire dash display went black for a few seconds, then returned on. This happened three times, then returned back to normal.
- American Fork, UT, USA
There is an issue with the instrument gauge cluster upon ignition start-up. The digital gauge cluster screen suddenly turns off and restarts after a full minute of turning on the car's ignition. After an automatic software restart of the gauge cluster and driving on the highway through Northbound Mopac Loop 1 in Austin, the cluster shows a frozen black background with the blue normal drive mode. The gauge cluster works fine but intermittently goes blank after starting the car.
- Houston, TX, USA
Headlights are plastic and they are discolored on the inside. I had one replaced 1 year ago at "surprise Ford" in surprise Arizona, but both are discolored or fogged up. When driving at night the lighting is greatly diminished. The headlight have been this way since I bought the vehicle.
- North Las Vegas, NV, USA
Interior lights are not working. Took the car to the dealership under the manufacturer warranty and they are unable to solve the problem. The dealership replaced the body control module and this did not fix the problem. Service tech stated they need to contact Ford Engineering to resolve the problem.
- Amarillo, TX, USA
The contact rented a 2020 Ford Escape from hertz rental car. The contact stated while taking off from a traffic light, the vehicle hesitated without warning. The contact stated the turn signal indicators were inoperable. Additionally, the rear back over prevention camera was off centered. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was not informed of failure. The failure mileage was unknown.
- Burnham, IL, USA
Both front head light (sealed) assemblies have some sort of film delaminating inside each assembly.
- San Diego, CA, USA
- Gilroy, CA, USA