10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
756 miles

About These NHTSA Complaints:

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problem #10

Jun 012025

Escape

  • miles
Subject: Safety Complaint -?" TPMS & Trunk System Failure on 2020 Ford Escape Hybrid I-??m reporting two ongoing issues with my 2020 Ford Escape Hybrid that I believe are connected to a recall I-??ve seen issued for other vehicles of the same make and model year. 1. Tire Pressure Monitoring System (TPMS): My dashboard only displays pressure readings for two of the four tires. The other two do not register at all, which makes it difficult to monitor tire safety. 2. Trunk Release Button Failure: The button to electronically open my trunk no longer works. I have to manually open the liftgate each time, which is not how the vehicle was designed to function. The last time I took my vehicle in for a recall-related service, I was told I would need to return to complete additional recall work. I never received follow-up communication, and my VIN currently does not show any active recalls, despite these ongoing issues and my earlier service visit. I have since discovered that other 2020 Ford Escape models have been recalled for failures related to the Body Control Module or related systems-?"which seem directly tied to my problems. I-??m requesting a review of my case, as these failures could compromise vehicle safety. I-??d also appreciate consideration for repair assistance or further investigation into whether my VIN should be included in the relevant recalls. Thank you for your time and attention.

- Santa Cruz, CA, USA

problem #9

Jul 092025

Escape

  • miles
Tire pressure monitoring system failure in rear tire. Error message states failure on dashboard. Issue began happening week of July 7, 2025. Vehicle has not been inspected by dealer or other professional.

- Leesburg, GA, USA

problem #8

Dec 132024

Escape

  • miles
Power Transfer Unit failure. The vehicle is only four years old with solely highway mileage. They cost to replace the PTU is $1990 which is quite a bit to pay for a manufacturer issue. I purchased this car brand new from the dealership.

- Stanwood, WA, USA

problem #7

Dec 132024

Escape

  • miles
ALL WHEEL DRIVE STOPPED FUNCTIONING IN ICY/SNOWY CONDITION. CAUSING UNSAFE DRIVING CONDITIONS. WARNING MESSAGE: Driver display indicates, "ALL wheel drive module faulty, driver assist not available. Service required!" and an orange wrench displayed >>There is already a bulletin on this issue for 2020 Ford Escapes CSB21B19, April 2021, however our VIN was not included in bulletin. >> We took the car back to the dealership for repairs and they said they are having MANY Escapes coming in with this issue whose VINs are also not included in the original bulletin >> No pre warning. The first time we saw the warning the AWD failed on snowy road. >>We contacted FORD customer service and got the run around. FORD NEEDS TO INCREASE THE LIST OF VINS INCLUDED IN THE BULLETIN SO PEOPLE CAN GET THE MODULE REPLACED TO PREVENT THE LOSS OF AWD IN SNOWY/ICY CONDITIONS.

- Davenport, ME, USA

problem #6

Oct 112024

Escape

  • miles
I brought my vehicle into its manufacturer service center after noticing several issues. The vehicle was not maneuvering as smoothly as it used to and when it hit bumps I would feel a slight loss of control. This is extremely dangerous, especially in the coming winter months where it snows heavily where I live in the midwest. I also hear like a cracking sound underneath the vehicle. I saw several service light illuminate to include: AWD Fault Service Required, Hill Start Not Available, and Pre Collision Assist Not Available. I brought in my vehicle into the Ford Service Center and they advised me that I needed to replace the AWD module and that this has been a common trend among the Ford Escape vehicles. I conducted research online and observed that several people have also had complaints about the same if not similar issues with the same year, make, and model of my vehicle. I strongly believe that this issue should be addressed in recall, especially given the numerous amounts of complaints and known issues.

- Fridley, MN, USA

problem #5

Aug 182023

Escape

  • miles
While driving on the highway my dash kept flashing all these different errors, my car kept changing the way it was driving. I got off went to ford dealer ! They said probably a sensor can-??t look at it for 10 days and yes it is fine to drive. I did not think so ! I brought to my mechanic, replaced AWD module ! Which has been found to be an issue in this vehicle ! I felt unsafe. There have been recalls on this issue ! They say had do be built on a certain date ! Really, not if you keep searching ! It should be covered under drive train. Safety issue ! The lights going off are a distraction in itself.

- Marshfield , MA, USA

problem #4

Dec 262020

Escape 3-cyl

  • 3,000 miles
12/26/2020 head-on collision, most impact to passenger front side - passenger side airbags did not deploy, drivers side airbags did deployed - injuries sustained by passenger and driver. Accident occurred on city street (50 mph zone).

- Meridian, ID, USA

problem #3

Nov 132020

Escape

  • 2,000 miles
Clicking noise on out side of car going 50 mph

- Romney, WV, USA

problem #2

Aug 032020

Escape

  • 1,200 miles
The car camera goes black with squiggly lines when putting car in reverse. The car has less than 2000 miles. The dealership states Ford is aware of the issue and there is a huge back order on getting a replacement. Now I have a whirling sound when speed is between 25 mph - 39 mph. Once you let up on acceleration it stops or once the speed has gone beyond 39 mph. While driving on groves highways you can feel backend of the car moving around. I had this issue with a Fusion and had to replace the tires with a different brand due to no control of the vehicle in the winter. My 2017 Escape does not do this. Also, the drivers side trim does not fit snug, and has to be replaced and the dealership said Ford is aware of this issue as well. Lastly, the brakes make a loud squealing noice with a heavy morning dew or when raining.

- Lapeer, MI, USA

problem #1

Jul 042020

Escape 3-cyl

  • 1,361 miles
Driving 25 miles per hour on resident street when tire blew out.

- Wilmington, NC, USA