9.1

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,000 miles

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problem #1

Dec 282021

Escape

  • 2,000 miles
The contact owns a 2021 Ford Escape. The contact stated that there was a metal piece inside the front driver's seat that was poking him while driving. The contact stated that the failure was distracting while driving as he would manually attempt to move the part while driving. The vehicle was taken to the dealer on three separate occasions and the dealer installed a pad that stopped the failure from reoccurring for two months. The dealer informed the contact that upon evaluating the seat comfort level no issues were found. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 2,000.

- Killen, AL, USA

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