On the drivers side door, all of the rivets / welding have broken off creating a cracking / breaking sound every time the door opens. The door also will not stay open on its own, and often times will not open completely.

- Colchester, CT, USA

This is 1 of 3 2020 - 2021 Ford Escapes that my company owns and is affected by this known issue with NHTSA and Ford Motor Company as it relates to Ford Technical Service Bulletin (TSB) SSM 50150. The spot welds at the check arm attachment points on the driver door have failed. This has lead to a horrible noise and feeling when opening and closing our door. Sometimes the door does not shut all the way making this a safety issue. The door is now hard to open and close. The window is also inoperable as it either won't roll down at all or, if it does roll down, it will now roll back up. This issue has been inspected by 2 dealerships and they are not allowing our PremiumCARE extended Warranty to cover this. We have had 10's of Escapes with 100,000+ miles and this has never been an issue. This has occurred in this 2021 Escape and 2 of our other 2020 Ford Escapes (I will file complaints separately for them so NHTSA understands this is a massive issue Ford needs to fix ASAP and reimburse any customers who have paid out of pocket to get this fixed). NHTSA needs to issue a recall immediately.

- Chicago, IL, USA

drivers side door hinge broke, making it difficult to enter/exit the vehicle. Note: was NOT due to any high wind or carelessness on my part. Took to dealer this morning and they need to have BODY SHOP make repair!

- Naperville, IL, USA

Passenger door hitch weld came off. I can-??t open the door all the way and the window can-??t be open..

- San Antonio, TX, USA

Day after purchase of car, door was making noise. Took it to location ford dealer only to be told it's the door check welds and it's $3k+ to replace the entire door. It's gotten so bad, I have to force door to shut.

- Wichita, KS, USA

Door is cracking only at 38k miles and the thing pops when I open and shut it on drivers side sounds like it-??s going to fall right off

- Mountain Top, PA, USA

The driver's side door suddenly made a large popping noise when I opened it one day. Since then, it continues to make this noise and sometimes won't close all the way. The driver's side window has also stopped working properly. It will go down just a couple of inches and stop - fortunately, it's been able to go back up but it seems to struggle so much to close that I just don't use it anymore on the chance that it won't go up at all. I looked online for suggestions and discovered that I am not the only one with this problem. I cannot afford to repair it, so I am just living with it and hope that it will close every time I use it. I am careful to make sure the door seems to be connected on the times it struggles to close properly so that it won't open while I'm driving. I can't use drive thrus anymore as the window doesn't work and the door is risky to close right. I see that an investigation has been opened and I would like to make you aware that I'm having the very same issue.

- Excelsior, MN, USA

driver side door check bracket, makes cracking, crunching noise feels /sounds like it is ready to fall off.

- Mckinney, TX, USA

My door all of a sudden started making loud cracking sounds when I tried to open it. This progressively got worse and now the door will only partially open and the window will not go down. I believe I have a broken spot weld in the left front door at the check arm attachment.

- Westland, MI, USA

Drivers side -??Door Check/Hinge-??. Originally, the door made several loud -??popping-?? noises and was hard to open/shut. Eventually, it wouldn-??t shut properly. Vehicle repaired and then traded later. Drivers side door had the risk of coming off or not shutting completely. Yes. Yes. No. First appeared in April -??22

- Gainesville, GA, USA

Went to get in my 2021 Ford Escape opened the door a heard a metal sound clunking noise. Happened all of a sudden. Thought maybe someone hit my door but no sign of it being hit. Then Googled Ford Escape and that noise and found this has been a problem. Why has there not been a recall for this problem.

- North Blenheim , NY, USA

2021 Escape with 61,000 miles and normal use (commuting for work). The Driver door check arm welds have failed causing a crunching noise when opening and closing. Ford dealership says it's not a warranty repair and refuses to fix the problem. There are two SSM/TSBs regarding this problem SSM 51553 and SSM 50150. Problem is causing the driver window to not operate.

- Glouceste, VA, USA

The front door hinge spot weld and rivets have broekn loose. I called Stivers Ford in Montgomery Alabama and the Service Representative told me that my Escape was out of warranty and it was my problem to repair. I do not think this is fair as this is a structural problem in the door.

- Eclectic, AL, USA

Drivers side front door check arm attachment points separated. Door malfunctioning which renders window inoperable. Ford service indicated only recourse is a replacement of the full door assembly. There was no incident of over opening the door!

- Wheaton , IL, USA

Drivers door is making a creaking/popping sound and sometimes won-??t close. The window will not always go up.

- Leesville, LA, USA

*corporate vehicle The check arm for our driver's side door appears to have separated from the frame. Our door feels like it may fall off. If our door falls off, we feel there are safety concerns (can list later if needed). Our story seems to corroborate many other complaints on this website.

- Maple Grove, MN, USA

Door started cracking. Next day door made a loud crack and my door would not shut. I had to take it to my garage because Ford Manderbach Ford in Hamburg PA would not cover it due to no recall. My garage put door back together and spot welded everything back together. My bill was $95.

- Richland, PA, USA

The door check in the drivers door snapped after two years. Ford is not willing to take care of the situation but this is a known issue. Since this item has to do with the door and door latching, I do not feel comfortable driving my vehicle

- Lansing, MI, USA

Drivers side door is making a popping sound and piece on the inside part(plate?) of the door is moving when the door closes. Passenger side has the same part but it does not move or make noise.

- Jacksonville, NC, USA

Drivers side front door making creaking noise upon opening and closing. Does not properly close after 3 days since initial noise was noticed. Window does not go down. Believed to be faulty spot weld due to Fords negligence

- Harper, TX, USA