The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) and 22V859000 (Fuel System, Gasoline) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Parts distribution disconnect.

- Arvada, CO, USA

The contact owns a 2021 Ford Escape. The contact stated while reversing out of a parking garage and depressing the brake pedal, the brakes made an abnormal grinding sound. There was no warning light illuminated. The contact later received notification of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic), and the vehicle was taken to the dealer for the recall repair. However, the failure reoccurred 3 months later. The vehicle was taken back to the dealer where unknown repairs were completed; however, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the brake pads needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 18,000.

- Frisco, TX, USA

The contact owns a 2021 Ford Escape. The contact stated that while in the reverse(R) position, the vehicle independently increased in speed without warning. The contact made multiple attempts to stop the vehicle by depressing the brake pedal; however, the brakes failed to operate as needed. The contact crashed into a fire hydrant but the air bags did not deploy upon impact. The contact suffered pain in her stomach and neck but did not seek immediate medical attention. The fire hydrant was damaged as a result of the failure. A police report was filed. The vehicle was towed to an independent mechanic where it was repaired. Since the repair, the contact stated that the vehicle would shake when driving over 30 MPH without warning. She also mentioned that a loud, squeaking noise would emit from the vehicle while in reverse. The contact took the vehicle to a dealer where they were unable to diagnose the failure. The manufacturer had been notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 3,000.

- Detroit, MI, USA

The contact owns a 2021 Ford Escape. The contact stated that while driving in reverse, a loud grinding sound was present while depressing the brake pedal without warning. The vehicle was taken to the local dealer to have the brake rotors, brake pads, and brake calipers replaced; however, the parts for the repair remained unavailable. The contact also stated that while driving approximately 25 MPH, an abnormal rattling sound was coming from the engine. There was no warning light illuminated. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The approximate failure mileage was 4,000.

- Berlin, WI, USA

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Brooklyn, NY, USA

The contact owns a 2021 Ford Escape. The contact received a recall notification for NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Riverton, UT, USA

The contact owns a 2021 Ford Escape. The contact received a recall notification for NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fort Worth, TX, USA