6.1
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 12,908 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have had multiple issues with the powertrain warning light illuminating. The first time it was decided to be low/dirty oil. This occurred about a month after purchasing the vehicle in 2021 with about 4000 miles. The second time it occurred about 6 months later. The dealer could not find a code nor replicate the issue. We thought I had bought bad gas. A year later it came on again, Ford dealership again couldn-??t replicate the issue. Finally it came on and stayed on and throttle position sensor was replaced in July 2022. Light came on again in November 2024. Auto parts store and dealership could not find a code. This time I had no coolant. Added coolant and it has not come back on again.
- Auburn, AL, USA
I purchased my car in September and in October my check engine light came on and a wrench light. I think could not go above 30MPH.
- Indianapolis, IN, USA
Vehicle started making clunking and knocking noises when switching between hybrid and gas. Thought this was due to the engine knocking issue that Ford had previously sent a recall letter about. Then the transmission started to slip or have a hard time when switching gears and makes a cracking noise. Brought to dealership and they said there was metal in the transmission but were unsure of the cause. The transmission needs to be replaced, ford will not cover because it is no longer under warranty. Vehicle is only 4 years old.
- Colton, SD, USA
The contact owns a 2021 Ford Escape. The contact stated while driving at various speeds, the vehicle hesitated and jerked while depressing the accelerator pedal. The contact stated that the vehicle had stalled with several undisclosed messages displayed. The vehicle was taken to the dealer and was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was notified of the failure but was offered no assistance. The failure mileage was approximately 87,000.
- Sioux Falls, SD, USA
Parked car in garage on saturday like normally done for 3+ years. Next thing, car is completely unresponsive. Will not start, honk doesnt work, no lights nothing. If this happened in the middle of the road (and it has happened to other drivers), its a safety issue. Tried jump starting, nothing works.
- Marysville, WA, USA
The contact owns a 2021 Ford Escape. The contact stated that there was an abnormal grinding sound while driving at slow speeds. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the power transfer unit needed to be replaced. The vehicle was repaired. The manufacturer was contacted, and informed the contact there was no coverage for the repair on the VIN and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,147.
- Midland, MI, USA
dragging/grinding/ skipping noise when doing turns at slow speed, took to ford and they say it needs RDU(rear differential) replaced only has 66k miles of course just as soon as it is out of warranty
- Orlando, FL, USA
On June 16, 2024, My car lost power completely, I stepped on the gas pump and nothing. First I was parked and I tried to start and it would not give me acceleration. Later on, it re started normally, later on when in the freeway, it completely lost the acceleration capability. My speed went to 7 miles per hour. It was scary as other cars were driving at an average of 60 miles per hour. My mechanic reviewed the car. He found that the timing chains have to be replaced. I asked him if I could avoid the issue, he explained to me that is basically a faulty design by Ford. Repair will cost me more than 1800 dollars. Do not have the invoice yet as the vehicle still in the shop, but will be happy to provide it.
- Waterford, WI, USA
Recall 23S27 (NHTSA 23V-380). I do not feel that Ford is offering owners a safe or effective repair, leaving serious risk of injury or death. 1.7/2022. Recall 22S47. -??Engine oil and/or fuel vapor may leak and accumulate-?? which -??may ignite resulting in an under hood fire, and increasing the risk of injury.-?? 2.8/8/22. Ford Media to UPI, -??IN THE EVENT OF AN ENGINE FAILURE-?? above issues may occur. 3.5/26/23. Recall 23S27 acknowledges, -??ENGINE COULD FAIL PREMATURELY, -?? leading to the above. 4.5/26/23. NHTSA Part 573 Safety Recall Report: CAUSE identified. -??Isolated ENGINE MANUFACTURING ISSUES HAVE RESULTED IN 2.5L HEV/PHEV ENGINE FAILURES INVOLVING ENGINE BLOCK OR OIL PAN BREACH. Likely driving -??final solution-?? (paragraph 7). -??In the event of an ENGINE BLOCK OR OIL PAN BREACH, THE HEV/PHEV SYSTEM CONTINUES TO PROPEL THE VEHICLE ALLOWING THE CUSTOMER TO CONTINUE TO DRIVE THE VEHICLE. AS THE CUSTOMER CONTINUES TO DRIVE AFTER A BLOCK BREACH, oil and/or fuel vapor continues to be expelled and accumulates near ignition sources-??. 5.2023. -??23S27 Chronology RMISC-23V380-7289, -?? LINKS recall 22S47 with 23S27. Vehicles WHICH HAD UNDERGONE THE REPAIR SPECIFIED BY 22S47 STILL HAD ISSUES, and Ford engineers CONFIRMED BLOCK BREACH AND CORRECT 22S47 REPAIR. -??Repair-?? for 22S47 DID NOT FIX THE UNDERLYING MECHANICAL PROBLEM. 6.6/6/23. Autoblog: -??Per Ford, the -??manufacturing issues-?? include POOR MACHINING OF THE ENGINE CRANKSHAFT AND CONTAMINATION OF ENGINE BLOCK MATING SURFACES DURING ASSEMBLY.-?? -??2.5-liter engines... with defects -??could be ticking time bombs.-?? 7.5/24. -??SOFTWARE is now available to REPAIR [affected vehicles].-?? Dealers will -??update the Powertrain Control Module (PCM).-?? This will not fix the problem. I respectfully request NHTSA investigate and compel Ford to provide the correct and proper mechanical repairs necessary to prevent block/oil pan breach in the first place.
- Oakton, VA, USA
My battery has died and needed replaced, there are transmission issues related to the recall and the power train failing.
- Coeur D Alene, ID, USA
My check engine light has come on four (4) seperate times, after being serviced three (3) times. All of which have been by a ford certified dealership. My rear brakes were making noise the week the new car was purchased. I notified to associate who sold me the car from a ford certified dealer and he made up an invalid excuse. I-??ve had my car serviced 3 times for the service alert and within 2 weeks of it being serviced and the issues being fixed, it starts again resulting in my service light coming on. I-??ve notified ford via mail and email and haven-??t heard back. The issue is showing as a power train issue and says -??AWD Fault-??
- Detroit, MI, USA
The contact owns a 2021 Ford Escape. The contact stated while driving 20 MPH, there was smoke coming from the vehicle, with the check engine and power train warning lights illuminated. The vehicle lost motive power however, the contact was able to pull over on the side of the road and had the vehicle towed. The vehicle was towed to the dealer and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 55,137. The VIN was not available.
- Oceanside, CA, USA
2021 escape purchased on 10/12/21. By the end of October my vehicle began stalling while driving. The transmission was unable to change gears when the vehicle was accelerating or decelerating. While making a right turn my vehicle almost stalled out in front of the oncoming traffic but at the last minute the car accelerated. Next the vehicle started jerking when placed in reverse. When put in reverse a loud grinding sound and jolting / jumping would occur. The jolt and noise sounded and felt like someone had rear ended the vehicle the moment it was placed in reverse. On 11/6/21 while sitting in traffic I smelled something burning and it seemed to be coming from under my hood. Once I arrived to my destination I opened my hood and looked for any signs of a fire /burning but didn-??t notice anything unusual. No warnings were displayed on my vehicle so I brushed it off. Finally on 11/18/21 at 2,965 miles my vehicles powertrain failed. After starting my vehicle and putting it in reverse a loud grinding sound and jump occurred. Once in drive the vehicle began to jerk and had difficulty accelerating. By the time I exited the parking lot a power train failure notice was displayed. Ford replaced the transmission and everything was obviously under warranty. The Ford Pass service record stated the following services were performed: transmission, clutch, axel, other. It is my understanding the entire transmission was replaced. These issues were and still are very concerning given the fact a brand new car experienced power train failure after 2,965 miles. 6/15/23: brakes are ridiculously loud when braking in reverse, brakes make grinding/ scrubbing sound, black break dust on back rims, oh and a new recall for possible fuel injector crack. Rather than addressing the actual fuel injector problem Ford will install a drainage tube to divert fuel away from the engine (/ when the fuel injector cracks) and add engenie software to alert drivers when fuel rail pressure has dropped.
- Sandy Springs , GA, USA
2021 Ford Escape Titanium Hybrid with over 11,000 Miles. Received following Text Message from Ford: Service Engine Soon - The Powertrain Control System has Detected a Fault with the High Voltage Battery Coolant Pump. The Check Engine Light on the Instrument Cluster Illuminated. Could see or feel no effects on the vehicle and No Safety Messages appeared on any Displays. Worried of Overheating High Voltage Battery, which could lead to Battery Fire or Vehicle Stoppage while in Highway Traffic.
- Dunnellon, FL, USA
The contact owns a 2021 Ford Escape. The contact stated that while driving at an undisclosed speed, she heard squeaking and grinding sound coming from the brake pedal. The contact also stated that she smelled a burning odor throughout the vehicle and the vehicle hesitated and was pulling to the right. Additionally, the contact stated that the vehicle was taken to the dealer where she received a manufacturer recall regarding the transmission fluid overflow. The vehicle was diagnosed and the contact was informed the transmission was two and a half quarts over the specifications. The contact stated that the dealer drained the two and a half quarts of oil however, the contact stated that she was advised not to drive the vehicle. The contact was concerned that due to the burning odor, the vehicle could possibly explode. The vehicle was taken back to the dealer where the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and a loaner vehicle. The failure mileage was approximately 10,000.
- Corpus Christi, TX, USA
The transmission issues has made me stuck at gas stations and other random places at night leaving me with no help
- Chester, VA, USA
The transmission automatically went into park in the middle of an intersection and was inoperable from that time and had to be towed from the intersection.
- Tega Cay, SC, USA
High Voltage battery warning occurs and gives possibility of shutting the car down
- Oakland, CA, USA
- Corpus Christi , TX, USA