The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lebanon, TN, USA

METAL-TO-METAL CLANK TO ENGINE. This is the last incident that occurred while traveling to my job in Richmond, Virginia and back home to Fredericksburg, Virginia on 12/20/23. I traveled a total of 100 miles that day. I have reported this same issue previously 4 times to Sheehy Ford of Ashland in Ashland, Virginia to the Service Shop Associates where I purchase my vehicle. They told me to continue to drive my vehicle but I explain to them that Ford was suppose to have a remedy by October of 2023 but nothing happened. My car continues to get worse and my 3 year warranty to my vehicle is up in March of 2024. As a consumer I should not have to be put in this position. This is not only unfair but dangerous to travel on the highway. I should of been given a new vehicle and Ford Motor Company should be responsible to not allowing for this to continue. I am respectfully asking you have Ford Motor Company to furnish me a new vehicle or give me an additional 3 year warranty on my vehicle with no additional costs. This burden should not be put onto the consumer and even if they find a remedy there is no guarantee this will resolve the problem. I will be contacting legal counsel and patiently awaiting your response. Thank you.

- Fredericksburg, VA, USA

I am worried that this vehicle's engine could die, proceed to leak oil and fuel and combust, leaving a burning husk that should've been repaired three months ago. The open recall was set to conclude, per Ford, in October 2023. It is now New Year's with no resolution. I do not want to drive a tinderbox.

- Seattle, WA, USA

Ford issued a recall #23V380. I received a notification letter from Ford back in June 2023. To this date, Ford has not offered a resolution to this problem. I do not feel safe having a vehicle that can catch fire either driving, or in my driveway/garage. Ford needs to step up and either refund customers their money, or replace the engines in these cars ASAP. Ford has a bad product here and this is unacceptable on their behalf.

- Windermere, FL, USA

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Carmel, IN, USA

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- East Hampton, CT, USA

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hayward, CA, USA

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Machesney Park, IL, USA

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Canton, MI, USA

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Whitewater, WI, USA

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Tracy, CA, USA

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Montebello, CA, USA

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Arlington, VA, USA

The contact owns a 2021 Ford Escape The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sylmar, CA, USA

The car shakes while the car is in idle. The car displays an illuminated crossed out child car seat and the word -??on-??. These two alerts do not turn off. Even though there is no one seated in a back and two adults are seated in the front seats. It also leaks fluid. I have an appointment with a ford dealer this Tuesday and I already contacted the ford corporate office. #CA********

- Montebello , CA, USA

No incident, but complaint regarding Ford's untimely correction of safety recall 22S73, NHTSA Recall 22V859. Recall notice sent in January 2023; thus far Ford (Woody Anderson Ford, Huntsville, AL) is totally noncommittal in terms of a likely correction date. Based upon data from this Ford dealership, corrective action could be as late as Fall/Winter 2023. Ford should be responsible for allotting adequate resources to this safety issue.

- Huntsville, AL, USA

The vehicle still has not been serviced due to the dealerships informing me that they do not have the parts even though I received notice that the parts were in stock.

- Fort Myers, FL, USA

Ford Escape. Consumer writes in regard to parts being unavailable to perform safety recall.

- Shawnee, OK, USA

I was driving down the road and the car stated to stall. I noticed white smoke in my review mirror. I started to pull over and I got a warning message that said I had zero oil pressure and the engine shut down. I costed off the road into a pull off. When we got out of the car there was a fire in the engine compartment. As we were out in the middle of no where it took the local voulunteer fire depart 25 minutes to respond. In that time the car was a total loss. I did not hit anything in the road and I was drive around 60 mph at the time this started.

- Kingman, AZ, USA

While driving on the interstate a fire started under the hood and shortly after smoke entered the driver cabin. Luckily I was able to pull over and get out of the vehicle before the fire reached the driver cabin. It is going to be investigated by a company hired by AAA, the appraiser from the insurance company was not able to find a cause due to the fire damage being too bad. The first warning message was engine coolant overtemperature and a couple of others followed.

- Detroit, MI, USA