I purchased my car in September and in October my check engine light came on and a wrench light. I think could not go above 30MPH.

- Indianapolis, IN, USA

I see no recalls for 2021 Ford Escape SEL AWD 2.0L. Vehicle was parked next to house under carport all day and owner smelled smoke. Looked out house window and seen front of vehicle on fire and catching house on fire. The fire department put it out but the vehicle was a total lose and house has significant damage and is unlivable until repairs can be made. There were no indications this was going to happen. These models need to have a recall.

- Howell, MI, USA

While accelerating at a stop light I heard a thud in the hood of my car and then it started to smoke so I pulled off the road and turned off vehicle but the car caught fire and the entire front end burned.

- Austin, TX, USA

My coolant exploded while in the middle of the road, engine stopped accelerating. Warning light turned on right as acceleration was reduced to nothing. No prior warning & temp gauge was normal it-??s I lost acceleration. Had to turn on hazards to warn cars behind me as it was sudden. No warning lamps prior to the coolant leak besides the low tire pressure.

- Chicago , IL, USA

Had software update performed by dealer for 23S27 recall. Two weeks later sitting at a light amber box appeared that said check manual and had a picture of a wrench clicked ok to dismiss. Light changed and proceeded to make my left turn with no power. Looked back at dash and now MIL lamp (check engine) is lit. Pulled over, shut the car off and went to use rest room hoping car would reset itself. No joy car is in full blown limp mode 30 mph max. Called dealer and they said they would have to charge me a diagnostic fee. I said your are not supposed to charge a fee for a recall. Went home read the code with my own reader. P1061 was set. Googled the code and it said this code was setting on Escape hybrids after recall software update. On 9/5/24 took car to dealer said nothing was in the knock pid and reset the code and limo mode, tech noted it was likely to reappear. Sure enough two day later same code, same limo mode. I have a SAFETY concern with this recall leaving me powerless. Fortunately for me both times this happened was on city streets! I do a lot of freeway driving and if this happened on the freeway I would experience a high speed rear collision. Car is now having the long block replaced 23N06 and hopefully I never see this or experience this behavior again. I have my doubts!

- Phoenix, AZ, USA

My 2021 Ford Escape SE is loosing coolant, but no leaks.

- Wytheville , VA, USA

Recall 23S27 (NHTSA 23V-380). I do not feel that Ford is offering owners a safe or effective repair, leaving serious risk of injury or death. 1.7/2022. Recall 22S47. -??Engine oil and/or fuel vapor may leak and accumulate-?? which -??may ignite resulting in an under hood fire, and increasing the risk of injury.-?? 2.8/8/22. Ford Media to UPI, -??IN THE EVENT OF AN ENGINE FAILURE-?? above issues may occur. 3.5/26/23. Recall 23S27 acknowledges, -??ENGINE COULD FAIL PREMATURELY, -?? leading to the above. 4.5/26/23. NHTSA Part 573 Safety Recall Report: CAUSE identified. -??Isolated ENGINE MANUFACTURING ISSUES HAVE RESULTED IN 2.5L HEV/PHEV ENGINE FAILURES INVOLVING ENGINE BLOCK OR OIL PAN BREACH. Likely driving -??final solution-?? (paragraph 7). -??In the event of an ENGINE BLOCK OR OIL PAN BREACH, THE HEV/PHEV SYSTEM CONTINUES TO PROPEL THE VEHICLE ALLOWING THE CUSTOMER TO CONTINUE TO DRIVE THE VEHICLE. AS THE CUSTOMER CONTINUES TO DRIVE AFTER A BLOCK BREACH, oil and/or fuel vapor continues to be expelled and accumulates near ignition sources-??. 5.2023. -??23S27 Chronology RMISC-23V380-7289, -?? LINKS recall 22S47 with 23S27. Vehicles WHICH HAD UNDERGONE THE REPAIR SPECIFIED BY 22S47 STILL HAD ISSUES, and Ford engineers CONFIRMED BLOCK BREACH AND CORRECT 22S47 REPAIR. -??Repair-?? for 22S47 DID NOT FIX THE UNDERLYING MECHANICAL PROBLEM. 6.6/6/23. Autoblog: -??Per Ford, the -??manufacturing issues-?? include POOR MACHINING OF THE ENGINE CRANKSHAFT AND CONTAMINATION OF ENGINE BLOCK MATING SURFACES DURING ASSEMBLY.-?? -??2.5-liter engines... with defects -??could be ticking time bombs.-?? 7.5/24. -??SOFTWARE is now available to REPAIR [affected vehicles].-?? Dealers will -??update the Powertrain Control Module (PCM).-?? This will not fix the problem. I respectfully request NHTSA investigate and compel Ford to provide the correct and proper mechanical repairs necessary to prevent block/oil pan breach in the first place.

- Oakton, VA, USA

Safety Recall Notice 23S27 - Engine Failure - How does UPDATING THE POWERTRAIN CONTROL MODULE fix an internal engine manufacturing problem" Does this correct the internal engine manufacturing issue with these vehicles? Or is this just a fire prevention issue" This fix seems similar to the previous fix of drilling holes in the pan under the engine to allow the leaking oil to drain out, thereby preventing a fire. This fix appears to be a band-aid to avoid correcting the original engine manufacturing issue by forcing the engine to shut down before the oil leaks out. Recall Reference Number: 22S47 Isolated engine manufacturing issues have resulted in engine failures involving engine block or oil pan breach on certain 2020-?"2023 Ford Escape and 2022-?"2023 Maverick vehicles with 2.5L HEV/PHEV engines. In the event of an engine block or oil pan breach, the HEV/PHEV system continues to propel the vehicle allowing the customer to continue to drive the vehicle. As the customer continues to drive after a block breach, oil and/or fuel vapor continues to be expelled and accumulates near ignition sources primarily expected to be the exhaust system. This recall appears to be a way for Ford to avoid fixing these engine issues permanently. I mostly drive locally (2021 Ford Escape with 17,500 miles) because I don't want to get stuck on an interstate highway 500 miles from home. I have seen no documentation on how this helps owners feels safe when traveling away from home.

- Tahlequah, OK, USA

The contact owned a 2021 Ford Escape. The contact stated that while driving at 35 MPH and attempting to slow the vehicle, he became dizzy then suddenly fainted, and as a result, he briefly lost control of the vehicle and came to a complete stop after colliding with the curb. Just prior to fainting, the contact had smelled burning fumes in the interior of the vehicle, to which he attributed his feeling of dizziness. The air bags did deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact was transported to an area hospital by EMT, where they performed various tests, including 2 CAT scans, a heart ultrasound, a pacemaker test, and blood work. Furthermore, the contact was treated for intestinal inflammation due to the seatbelt. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V380000 (Engine), and the VIN was included, but he was made aware that parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 29,000. Parts distribution disconnect.

- Orange, CA, USA

vehicle was recalled 11+ months ago, but no remedy as yet been found. If the issue was so serious, why no repair procedure has been determined?

- Milwaukee , WI, USA

The contact owns a 2021 Ford Escape. The contact stated while driving at various speeds, the vehicle was veering to the right independently. The vehicle was taken to the dealer, where both the rear shock absorbers and the front passenger's side tie rod were replaced. Additionally, the contact stated while driving 60 MPH and at higher speeds, the front end of the vehicle was vibrating. The contact stated that upon inspecting the vehicle while parked, she opened the hood and noticed that the engine was vibrating significantly while running. The contact stated that she also noticed a black stain on the engine. The vehicle was taken to a second dealer Casco Bay Ford1 (213 US-1, Yarmouth, ME 04096), and to a third dealer Rowe Ford Sales (91 Main St, Westbrook, ME 04092), where the contact was informed that the engine was operating as designed. The vehicle was not diagnosed or repaired. The failure mileage was approximately 14,000.

- Westbrook, ME, USA

See attached document for complaint

- Jackson Center, PA, USA

I formally request an investigation on the reason for delay and reporting of incidents occured. Recall notice 23S27 / 23V380 is going on ONE YEAR and STILL NO REMEDY! FordPass recall incomplete, remedy not yet available. If my engine catches on fire and I can't get my newborn out of the car seat in time and anyone is hurt or injured as a result of this incompetence then what? My vehicle is now leaking oil and it can be smelled in the passenger compartment.

- Clarkston, MI, USA

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lomita, CA, USA

This repair fix was suppose to be available by October 2023. We are still waiting, and it seems that this could be a dangerous situation if the car stops running and oil is released and a fire starts. Our local Ford dealership seems to be in the dark about when a fix will be available. Maybe the NHTSA needs to urge Ford to hurry up and find the fix for this situation.

- Carmel, CA, USA

Front windshield is prone to crack. I have had to replace 5 windshields since I first purchased the vehicle. It is a known documented issue. Assuming aerodynamics is the issue and can cause more than the reasonable amount of cracked windshields. Valve body and transmission went out at 100,243 miles. All requested/required regular maintenance was completed.

- Blanchard, OK, USA

See attached document for complaint

- Whitewater, WI, USA

See attached document for complaint

- Plattsburgh, NY, USA

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine). The contact stated that on three separate occasions, while driving at various speeds, there was an abnormal burning odor coming from the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure and a complaint was filed. The failure mileage was unknown.

- Falls Church, VA, USA

We stopped driving this vehicle when notice was sent about the possible engine fire. We are appalled that Ford has provided no fix for this for 9 months (May 2023 to Feb 2024, the time of this complaint). We contacted a Lemon Law lawyer but there's no protection unless the engine were to malfunction. Tell me: Would you want to drive your kids in a vehicle with an engine that could explode into flames without notice? We've lost $12,000 so far: $6,000 paying the loan + dmv/insurance on the Ford and another $6,000 for the same for a replacement vehicle. Cannot do PNO bec of lien.

- South Gate, CA, USA