The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that after an oil change at Firestone, the vehicle failed to operate as intended. The contact stated that the vehicle vibrated abnormally. The vehicle was taken to the dealer however, no cause for the failure was found. The failure persisted. While driving at 15 MPH, the vehicle vibrated abnormally. The vehicle was taken back to the dealer, who refused to repair the vehicle, stating that the vehicle had already been repaired. The contact's son noticed that a cover was missing under the steering wheel, and an unknown part was fractured. The dealer denied any wrongdoing. The contact spoke with an employee who spoke Spanish and translated to the contact that an unknown part was damaged in the transmission. The dealer denied causing the issue. The contact stated that the dealer refused to repair the vehicle. The failure recurred, and the contact parked the vehicle. The vehicle was no longer driven due to safety concerns. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 40,000.

- Hagerstown, MD, USA

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Rutherford College, NC, USA

The contact owns a 2021 Ford Escape. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The contact stated that the vehicle hesitated. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the parts were unavailable to perform the recall repair. The vehicle was taken to the dealer, and the fault code PS04 was retrieved. The contact was unsure of the diagnostic result; however, the vehicle was repaired. The check engine warning light was reset, but the failure reoccurred. In addition, the contact stated that the vehicle was taken to the dealer several times due to the failure. The contact stated that the check engine warning light illuminated off and on every month. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

- Clarksville, TN, USA

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the parts were unavailable. The contact stated that because of the previous failure with the vehicle, the contact was concerned about the unrepaired recall. The manufacturer was made aware of the issue but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the concern. The contact had not experienced a failure.

- Glade Spring, VA, USA

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Numbers: 25V165000 (Fuel System, Gasoline) and 25V467000 (Fuel System, Gasoline), and requested to be removed from the recall distribution list. The local dealer and manufacturer were contacted.

- Rockaway, NJ, USA

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline), and the vehicle was taken to a local dealer, where the engine control software update was performed as an interim recall repair. The contact received another recall notification for the same recall, and the notification stated that the recall remedy was not yet available. The manufacturer was informed of the issue and informed the contact that another notification would be mailed once the remedy was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

- Clarkston, GA, USA

The contact owns a 2021 Ford Escape. The contact stated while driving at an undisclosed speed, the message "Service Engine Soon" was displayed. The vehicle was taken to the dealer where it was diagnosed and determined that an unknown valve needed to be replaced. The unknown valve failure was related to the fuel intake. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed with the same valve failure. The check engine warning light was illuminated. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed with the same failure and the vehicle was repaired again; however, the failure reoccurred. The manufacturer was made aware of the failure and referred the contact to NHSTA Hotline for assistance. The failure mileage was unknown.

- Millersville, MD, USA

The contact owns a 2021 Ford Escape. The contact stated that while making a right turn at approximately 10 MPH, a fuel odor had begun to leak into the interior cabin before the engine caught on fire. The A/C was activated during the time of the failure. No warning lights illuminated. The contact stated that while attempting to extinguish the fire, she fell on her stomach while pregnant, causing a miscarriage for which medical attention was sought. A police report was not filed. A Fire report was filed. The origin of the fire was unknown. The contact stated that a nearby school bus provided a fire extinguisher for the contact to extinguish the fire. In addition, the contact stated that the vehicle's engine was replaced a the local dealer prior to the fire however soon noticed the vehicle was still not operating as normal. The dealer was notified but declined to provide a loaner vehicle. The vehicle was towed to a local residential address after the fire, where it remains on a driveway. The origin of the fire was unknown. The contact mentioned that, due to costs the vehicle was not diagnosed or repaired for the fire failure. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) and NHTSA Campaign Number: 24V187000 (Fuel System, Gasoline however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

- Panorama City, CA, USA

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Trenton, MI, USA

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Sterling Heights, MI, USA

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Plano, TX, USA

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer and a second dealer, Bill Brown Ford (32222 Plymouth Rd, Livonia, MI 48150), were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Westland, MI, USA

The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) and 22V859000 (Fuel System, Gasoline) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Parts distribution disconnect.

- Arvada, CO, USA

The contact owns a 2021 Ford Escape. The contact received notification of the NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the vehicle could be repaired in October 2023. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Staten Island, NY, USA

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Cleveland, OH, USA

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Woodstock, GA, USA

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact was informed by the dealer that the manufacturer was only allowing dealers to order one part per week, therefore, the approximate wait time would be over 2 months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Ayden, NC, USA

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rear brakes made abnormal sounds. The vehicle was taken to the dealer where it was diagnosed that the bushing kit for the rear brakes needed to be replaced; however, the replacement parts were on backorder. The dealer also confirmed that the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000. Parts distribution disconnect.

- Dalton, OH, USA

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- New Richmond, OH, USA