10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2021 Ford Escape:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #1

Nov 012021

Escape

  • miles
Right headlight was not attached to car properly the clips are bend that hold it on the vehicle. Has been like this since I drove it off the lot. It makes it hard to see at night since the headlight does not sit properly. It points downward. I have reported this to the dealership where I bought it and to Ford itself. They say I didn't report it soon enough but I had just had eye surgery when I bought the car and thought I was having issues because of my eyes. Car is still under bumper to bumper warranty and they refuse to fix the issue. The service manager at the ford dealership did take pictures pf the vehicle and said there was no way this car had ever been wreaked cause there's not a scratch on it and it had to come off the assembly line that way. The service manager got in trouble from the dealership for telling me this. The want to charge me $1,500 to fix this and it's only two brackets. This is a huge safety concern because I can not see well at night.

- Stover, MO, USA