10.0
really awful- Crashes / Fires:
- 1 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 720 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- East Brunswick, NJ, USA
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while his wife was driving approximately 65-70 MPH, the low oil pressure message illuminated. The vehicle experienced reduced engine power with unknown messages and warning lights illuminated. The contact stated that white smoke was coming from the vehicle. The driver coasted to the side of the road and became aware that there was oil leaking out of the vehicle. The vehicle was towed to the dealer. The manufacturer was made aware of the issue. The approximate failure mileage was 30,000. VIN tool confirms parts not available.
- Royal Palm Beach, FL, USA
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Saint Augustine, FL, USA
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Woodland Hills, CA, USA
See attached document from complainant
- Beverly Hills, MI, USA
We were driving on the interstate and the car began to make a metallic clicking/ticking sound. We started to move to the shoulder as we thought it might be a tire issue when we saw an orange glow reflected on the concrete. As soon as we reached the shoulder the engine started pouring out smoke and we immediately left the car. We opened the hood and saw fire inside the engine compartment. We left the hood up and moved away from the car and called 911. It appears this issue is tied to a known, open recall for which Ford has not released any information on how to fix with no specific timeline in place to release the fix. Our safety was at risk as the car was on fire and we were standing on the side of an interstate at midnight not knowing if the fire was going to go out or the car was going to explode; luckily for us it went out. The vehicle is currently at a Ford dealership for inspection. There was an engine service warning immediately before we heard the clicking noise but that is the first notification of any issue.
- Carpentersville , IL, USA
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- East Brunswick, NJ, USA
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- San Francisco, CA, USA
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- San Anselmo, CA, USA
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V38000 (Engine) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Little Rock, AR, USA
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Poplarville, MS, USA
I had recalls and problems since I first got the Car SUV Ford escape 2022 I never had so many issues Within 1 month I had to go back from some issues they had to fix see attached documents I SUV stalled on Virginia route 28 Luckly it was on the exit lane that I was able to stop and restart my engine I reported this to Ford dealership they supposedly fixed it but I am scared since I feel the problems are going to cost me in the long run I asked the dealership for an exchange they denied me I feel this is not fair I don't need a barely 1 year old SUV ford to have more problems on year 2 and 3 please help
- Sterling, VA, USA
The contact owned a 2022 Ford Escape. The contact stated while the vehicle was parked, the contact heard two loud explosions, when the contact looked outside the vehicle was in flames, causing the siding of the contact's home siding to melt. The contact stated that there was no warning light illuminated, but the contact smelled an odor of fuel coming from the vehicle before the explosion. No one was injured and a police report was filed. The fire department was able to extinguish the flames. The vehicle was not towed. The vehicle was not diagnosed. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 1,500.
- Brownsville, TX, USA
2022 Ford Escape. Consumer writes in regard to clicking sounds coming from vehicle while driving.
- Brooklyn, NY, USA
On November 12, 2022 at approximately 1:00 p.m. an incident occurred with my 2022 Ford Escape Hybrid in Columbia, MO. As I was parking in the Forum Theater parking lot, the engine surged and I had no brakes. I was at a dead stop and when I released the brake to move into a parking slot, the engine surged abruptly. When I applied the brakes, the pedal went clear to the floor with no braking occurring. I absolutely did not hit the wrong peddle causing this surging of power. As a result, the Escape jumped a curb and ran into a tree doing $14,000 damage. The airbags did not deploy nor did the seatbelts lock with the result of my granddaughters and I being thrust sharply forward. Currently the dealer, Moberly Motor Company has no plans to notify Ford of this incident. The $14,000 repair bill is being borne by my insurance, Shelter Insurance. I have written Ford Consumer Relations but to date I have not had a response. My granddaughters and I were blessed that we were not physically injured seriously. However, we are all three having emotional/mental issues from the wreck. The only warning I had was the brakes squealed when I backed out of a parking place prior to the event. The vehicle is currently at Moberly Motor Company in Moberly, MO awaiting parts for repair.
- Moberly, MO, USA
The contact owns a 2022 Ford Escape. The contact stated while driving at various speeds, an abnormal popping sound was coming from the vehicle with an unknown warning light illuminated. The contact also stated that while in reverse(R), a loud humming sound was coming from the vehicle while stopped or while in motion. The contact had taken the vehicle to the dealer and was given an estimate for a diagnostic test. The manufacturer was then notified of the failure and referred her to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was 8,000.
- Mercedes, TX, USA
Service engine soon light came on, and the car was very slow to get up to speed and it would no exceed 15MPH. Took it to the dealership and it was initially discussed as a crankshaft sensors that needed cleaning but while cleaning it they notices metal pieces in the oil. I was "recommended" an oil change that I had to pay out of pocket. and that did not solve the issue. Took the car back to the dealer and as of right now they are looking into replacing the engine entirely. Sill no ETA
- Macomb, MI, USA
Unknown
- Los Angeles, CA, USA
- Friendswood, TX, USA