10.0

really awful
Crashes / Fires:
1 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
977 miles

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« Read the previous 20 complaints

problem #4

Nov 122022

Escape 4-cyl

  • miles
On November 12, 2022 at approximately 1:00 p.m. an incident occurred with my 2022 Ford Escape Hybrid in Columbia, MO. As I was parking in the Forum Theater parking lot, the engine surged and I had no brakes. I was at a dead stop and when I released the brake to move into a parking slot, the engine surged abruptly. When I applied the brakes, the pedal went clear to the floor with no braking occurring. I absolutely did not hit the wrong peddle causing this surging of power. As a result, the Escape jumped a curb and ran into a tree doing $14,000 damage. The airbags did not deploy nor did the seatbelts lock with the result of my granddaughters and I being thrust sharply forward. Currently the dealer, Moberly Motor Company has no plans to notify Ford of this incident. The $14,000 repair bill is being borne by my insurance, Shelter Insurance. I have written Ford Consumer Relations but to date I have not had a response. My granddaughters and I were blessed that we were not physically injured seriously. However, we are all three having emotional/mental issues from the wreck. The only warning I had was the brakes squealed when I backed out of a parking place prior to the event. The vehicle is currently at Moberly Motor Company in Moberly, MO awaiting parts for repair.

- Moberly, MO, USA

problem #3

Sep 022022

Escape

  • 8,000 miles
The contact owns a 2022 Ford Escape. The contact stated while driving at various speeds, an abnormal popping sound was coming from the vehicle with an unknown warning light illuminated. The contact also stated that while in reverse(R), a loud humming sound was coming from the vehicle while stopped or while in motion. The contact had taken the vehicle to the dealer and was given an estimate for a diagnostic test. The manufacturer was then notified of the failure and referred her to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was 8,000.

- Mercedes, TX, USA

problem #2

Oct 012022

Escape

  • miles
Service engine soon light came on, and the car was very slow to get up to speed and it would no exceed 15MPH. Took it to the dealership and it was initially discussed as a crankshaft sensors that needed cleaning but while cleaning it they notices metal pieces in the oil. I was "recommended" an oil change that I had to pay out of pocket. and that did not solve the issue. Took the car back to the dealer and as of right now they are looking into replacing the engine entirely. Sill no ETA

- Macomb, MI, USA

problem #1

Jul 262022

Escape

  • miles
Unknown

- Los Angeles, CA, USA