The contact owned a 2022 Ford Escape. The contact stated that while slowing down to stop a second vehicle traveling approximately 50 MPH, crashed into the rear of the vehicle. During the crash, the contact's vehicle was pushed into the rear of a third vehicle causing severe damage to the vehicle's frontend. The contact indicated that the front driver and passenger side air bags did not deploy and both the front driver and passenger side seatbelts failed to secure the occupants. The driver sustained a head contusion, neck and back, and right calf injuries, and the front passenger sustained a head contusion, thumb, back, neck, and shoulder injuries. Both occupants were transported to the local hospital and received medical treatment. The vehicle was destroyed and towed away. A police report was taken at the scene. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 34,000.

- Avada, CO, USA

1. these are manufacturing problems right after I got the car within 1-3 months the seat belt is exceedingly difficult for a child /toddler the seat belts go into the seat and other problems 2. the middle shift ( park reverse drive) shift with the button area when you're at a red light made of plastic 1 month after I got the car it keeps losing pins falling out and dropping down this happened they said they fixed it but they really did not keeps losing with the pins falling out and pins keep coming out and the ford dealership in falls church Virginia making me pay 3 reverse and brake is bad squeaks they said they fixed with some kit but they did not 4wheels area are bad 3 months had problems I not sure how to describe

- Sterling, VA, USA

What component or system failed or malfunctioned, and is it available for inspection upon request" Airbags and Seatbelts failed in a T-bone accident on the Highway and am unsure if it available for review on the car do to insurance taking possession of car. How was your safety or the safety of others put at risk? It did not restrain or protect me during accident. Has the problem been reproduced or confirmed by a dealer or independent service center? It was confirmed by my insurance. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes Insurance and Police Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No nothing was on the dash prior to crash

- Mechanicsville, VA, USA