8.5

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,625 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

May 232023

Escape Hybrid

  • miles
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Scituate, MA, USA

problem #3

Feb 142024

Escape Hybrid

  • miles
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sewickley, PA, USA

problem #2

Feb 132024

Escape Hybrid

  • 0 miles
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- La Quinta, CA, USA

problem #1

Sep 222022

Escape Hybrid

  • 14,500 miles
The contact owns a 2021 Ford Escape Hybrid. The contact noticed that a loose wire hanging from underneath the vehicle. The vehicle was taken to a dealer where the mechanic informed him that the heat exchange wire was designed longer than needed which resulted in the defect. The dealer cautioned him that extensive driving with that wiring hanging could lead to engine damage. The contact was able to purchase the wire kit at Bates Ford (1673 W Main St, Lebanon, TN 37087) however, the dealer could not service the vehicle. The manufacturer was notified of the failure and informed him that the vehicle was not under warranty. The vehicle had yet to be repaired. The failure mileage was approximately 14,500.

- Las Vegas, NV, USA