10.0
really awful- Crashes / Fires:
- 33 / 2
- Injuries / Deaths:
- 35 / 0
- Average Mileage:
- 11,986 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While parked horn went off on its own. Owner had taken fuse out to stop horn from blowing. Spoke to dealer & informed small plastic piece had worn away between horn & air bag module. It needed to be replaced. Seems to be a very common problem and was obviously a hazard (could possibly prematurely activate or fail to activate the airbag). No solution for this problem has been address by the manufature to my knowledge! outside temperature is not a factor at all, occurs on hot, cold or rainy days.
- Jacksonville, FL, USA
While driving at 60 mph both frontal air bags deployed inadvertently. Consumer drove vehicle to dealer. While talking to a manufacturer's representative via phone vehicle caught on fire less then 15 minutes while parked. The fire appeared to have started under the hood on the passenger's side. The local fire department arrived to extinguish the fire. The cause of the fire was determined to be electrical.
- Port Arthur, TX, USA
While driving and stopping at a stop sign air bag deployed. Vehicle started to smoke, and the heater coil went out. There was anti freeze all over the floor of the vehicle, and the air bag busted the front windshield. Ford will not do anything to help the consumer.
- Swanton, OH, USA
While driving 10 mph both frontal air bags deployed inadvertently. This caused the driver to sustain minor injuries. Vehicle was taken to the dealer for inspection, and mechanic determined that the air bag module needed to be replaced.
- Swanton, OH, USA
The vehicle accelerated and lurched forward while pulling into a parking space, causing the vehicle to hit a brick wall. Upon impact, both frontal air bags failed to deploy. The driver sustained minor injuries, and was transported to the local hospital. The dealer and the manufacturer were not notified.
- Gary, IN, USA
The air bag deployed inadvertently.
- Elgin, IL, USA
Dealership and manufacturer wont honoring the NHTSA recall 02V323000. Certain passenger vehicles, the integrated air bag monitor (iabm) can be contaminated with water or other liquids and could experience internal electrical short.
- Dallas, TX, USA
Airbag deployed after recall repairs by Ford (notification and verification of notice and repair are in our possession) resulting in burns to passenger on forearms (due to inflation of bag), broken windshield and dash is messed up. No accident ocurred or object hit. Car was moving at 15 mph (max) at deployment. Ford declares "no" responsibility due to excess mileage (84,440). I didn't realize there is a "mileage limitation" on safety!
- Lancaster, SC, USA
While driving 35 mph the vehicle in front of the consumer suddenly came to a complete stop. As a result the driver rear ended the vehicle. The consumer stated that neither of the frontal air bags deployed which resulted in some injuries. The consumer had the vehicle towed to the dealer.
- Port Orchard, WA, USA
While attempting to start the vehicle passenger's side air bag deployed. As a result, consumer sustained facial injuries. One week later consumer received a recall notice from the manufacturer.
- Davis, CA, USA
When the consumer applied the brakes to avoid hitting a dog, the air bag deployed. The vehicle filled with smoke and the air bag hit the consumer in the chest and bruised other areas.
- Byhalia, MS, USA
The vehicle was hit in the passenger side door, which casued the frontal air bags deploy. According to the owners the manual the air bags were not suppose to deploy unless there was severe impact to the front of the vehicle.
- Jackson, MI, USA
Frontal air bags deployed without warning while driving.
- Gardner, KS, USA
The vehicle was involved in a frontal collision, and the air bags deployed 3 to 4 minutes later, and then smoke emitted from the air bags.
- North Hollywood, CA, USA
While driving 30 mph the consumers vehicle slid on ice and collided with another car. Neither the front driver nor passenger air bags deployed.
- Rutland, VT, USA
I was burned on my right hand (3 fingers and thumb) due to both air bags had deployed. No one was in the passenger seat.
- Hackettstown, NJ, USA
Consumer was involved in a frontal collision, the air bags deployed, however the air bags damaged the front windshield and side window.
- Eubank, KY, USA
The air bags deployed without impact to the vehicle.
- Gardner, KS, USA
Consumer states that while driving air bag light illuminated. Contacted dealer to bring vehicle in for diagnostic. The next day while driving, vehicle began smoking from the steering column and then stalled. Related safety investigation EA02008/water ingestion into the air bag monitor
- Jacksonville, FL, USA
- Gaithersburg , MD, USA