10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Both rear springs broke at approximately 60000 miles. Broken spring has a high potential to puncture a tire and if at high speed cause major wreck and personnal injury. Investigation at several repair facilities I discovered that this vehicle and model year has a systemmatic problem with the rear springs breaking at 60000 miles. The auto company has not issued a recall or notification of a potential concern.
- Ann Arbor, MI, USA
No abuse at all. Reported to dealer. They said to save recept in case of recall. Both springs failed inside plastic protective sleeve.
- Peoria, IL, USA
Went for an inspection for my Escort and the dealer said that my springs were broken in the rear. They also said that it was common for that to happen. There was no indication that they were bad when the car was driven, as a matter of fact the car drove perfectly. This is very suspiciuos to me because I have never seen or heard of coil springs breaking befor on any vehicle. Is this a way for car companys to make the consumer foot the bill and toss you a bone to make you happy. I believe that they are not broken and is a major cover up for Ford already poor reputation!
- Ferrisburgh, VT, USA
While in for state inspection, was told by local garage that car would fail due to rear spring being broken. They informed me that they had replaced springs on other '97 Escorts and recommended I call the dealer about possible recall. Called pleasant valley Ford, spoke to steve in service, said no recall yet but wouldn't be surprised if one soon. Said not safe to drive car since spring could puncture tire. Said save receipt. Had car repaired, have receipt and broken spring. Will be calling Ford customer service 2/27/01
- Poughkeepsie, NY, USA
Both rear springs & right rear outer tie rod broke.
- Limington, ME, USA
Had taken vehicle for inspection & mechanic noticed rear suspension springs were broken in the same place. Vehicle was rejected. Took vehicle to a different place & it passed inspection. Break is 1/8 inch long & its the 2nd coil spring from the bottom. Will be taking it to be repaired.
- Dunkirk, NY, USA
Two broken rear spring and a right side outer tie rod end, in addition to front brake pads, possible springs were of poor quality
- Beacon, NY, USA
The consumer has owned 2 Ford Escort and have had to replaced the rear springs in both vehicles on more than one occasion consumer believes the are cheaply made and too light. Nlm
- South Park, PA, USA
Rear spring leaf on the rear shocks cracked in half, causing the wheel to wobble. The part has been ordered. However, it is on back order.
- Chesterton, IN, USA
- Orange, CT, USA