Since the car was first bought the engine has been extremely loud as well as shaking occasionally when stopping at a traffic light. I spoke with my salesperson, who was friendly and took it on a test drive again, and he found nothing wrong. He said it was probably due to the cold weather, but told me to take it to my local dealer to have it looked at as a precaution. I went to the local dealer and they would not see me then so I asked to make an appointment for a better time. I was told that no appointments could be made and they accepted cars on a first come first served basis. Since neither dealer is located close to me, I decided to wait a while to see if it was just the weather. In February, the air bag light came on and would not go off for 2 days and since then it will come on and stay on for a while, and sometimes it will turn off after a few days. This is a major concern because I don't want it to come out unexpectedly or to fail when needed. I went to the same local dealer 2 days ago and they would not see me. At first, the man tried to make me think it was all in my head, but after insisting on having it checked out anyway, he told me they could not see me and that I would have to make an appointment. I explained that I had tried to before, but was told I couldn't and he basically told me to call later to set up an appointment. Since a failure could cause a tragic accident I don't know where else to turn to have Ford check the car. It is only 3 months old and this is the 4th time I have had to see about it which makes me leary of either the quality of Ford or that my car is not up to the same safety standards as it should be. Please help. I also saw on the news last night that several Ford cars are being recalled now due to safety concerns so I would like to make sure my car is safe before me or someone else gets hurt. I would appreciate any assistance you can give me, and please let me know what steps to take.

- Antioch, TN, USA