10.0
really awful- Crashes / Fires:
- 0 / 3
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 144,833 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Front passenger seat caught fire and burned a hole in the seat with my daughter seated in it while we were driving.
- Mount Juliet, TN, USA
Turned on my heated drivers seat as I left my driveway, shortly after I smelled something burning. Pulled into store parking lot, turned Excursion off, got out, thinking it was something in the engine or brakes. Didn't find anything. Finished my day, arrived home and notice a blackish brown area on drivers seat. Further inspection was that the seat had a burnt area. Thank goodness when I pulled into the parking lot earlier that I turned the Excursion off thus disengaging the heat seat. Otherwise I feel the Excursion would have caught on fire.
- Lothian, MD, USA
The passenger seat warmer started turning off and on at its own will. Eventually the set got so hot it started smoldering. Upon pulling the leather back we found the foam material to be burning away. Took an extinguisher to put fire out. Have removed fuse so future occurrences don't happen.
- Charleston, SC, USA
Seat tracks for seat to be moved back and forth are excessively sharp and unprotected. Two people have been injured.
- Parkland, FL, USA
Middle seat after laying down to carry cargo will not lock into place and seat slams into back of front seats and console, seat belt smashed passengers when seat projects forward at a high rate of speed
- Greeley, CO, USA
- Reno, NV, USA