4.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,833 miles

About These NHTSA Complaints:

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problem #6

Dec 232007

Excursion 4WD 10-cyl

  • Automatic transmission
  • 73,000 miles
2000 Ford Excursion Triton V-10 engine, spark plug blown out of cylinder resulting in destroyed ignition coil and spark plug. Raw fuel vapor exposed to spark. Spark plugs were original with only 73,000 miles on car. Extreme potential for fire hazard created by this issue.

- Webster, TX, USA

problem #5

Mar 282006

Excursion 10-cyl

  • Automatic transmission
  • miles
Driving approx. 40 mph, heard a pop and suddenly vehicle lost all but minimal power. Pulled over, opened hood and noticed a spark plug dangling outside the cylinder head. Took to local Ford, said "oh, yes it happens all the time....but its not a recall." Vehicle has 82K miles, off warranty, last spark plug change 9K miles ago. They wanted 5K to fix it. Went to another Ford service, same story, same price. Called local mechanic friend, "oh yeah happens all the time with that vehicle. All you have to do is carefully tap a slightly larger hole and insert appropriate spark plug...$400." If everyone who repairs these vehicles is aware of what must be a production defect, why are there not more reports and a recall" how can I best identify others similarly affected and make Ford, NHTSA or other appropriate agencies aware of the problem"

- Saugus, CA, USA

problem #4

Feb 062005

Excursion 8-cyl

  • Automatic transmission
  • 58,000 miles
The #3 spark plug blew out under normal conditions after only 58000 miles. This was the oem spark plug. It damaged the head, the coil and, of course, the spark plug. A new head will be needed. The dealer, rancho Ford in temecula, ca, says this happens all the time. Not yet corrected.

- Temecula, CA, USA

problem #3

Jan 042001

(reported on)

Excursion

  • miles
Consumer heard about a recall regarding stalling due to a faulty ignition system, consumer states that her vehicle has stalled while in traffic and at traffic lights repeatedly and is requesting specific information regarding the recall.

- Mass Pint, MS, USA

problem #2

Jan 042001

(reported on)

Excursion

  • miles
Consumer heard about a recall regarding stalling due to a faulty ignition system, consumer states that her vehicle has stalled while in traffic and at traffic lights repeatedly and is requesting specific information regarding the recall.

- Mass Pint, MS, USA

problem #1

Jan 082002

Excursion

  • miles
Spark plug vibrated out of socket damaging engine head ($2100). Spark plugs were original factory install. Manufacturer is currently investigating.

- Florence, AL, USA