10.0
really awful- Crashes / Fires:
- 6 / 0
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 68,819 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2000 Ford Excursion. While driving approximately 50 mph, another vehicle crashed into the rear passenger door of the contact's vehicle. The vehicle spun out of control and crashed into the highway railing. The air bags did not deploy. The driver and passenger were transported by ambulance to the hospital with minor injuries. The vehicle towed to an impound yard. The vehicle was not repaired. The approximate failure mileage was 187,000.
- Detroit, MI, USA
The contact owns a 2000 Ford Excursion. While driving 50 mph she experienced a frontal vehicle crash. The vehicle was completely destroyed and none of the air bags deployed. The seat belts did not secure her into the seat. The contact was injured when her body slammed into the steering column and windshield. A police report was filed. The current and failure mileages were approximately 187,000.
- White House , TN, USA
My 2000 Ford Excursion involved in a rear end collision - Excursion rear ended another vehicle - air bags did not deploy on 8/3/05. Excursion was traveling 60 mph and the other vehicle was stopped. I purchased the vehicle used from a Ford dealer. I contacted Ford Motor Company 8/9/05 to request an investigation in to why the air bags failed to deploy. The insurance is going to total out the vehicle. I would like the air bag failure to be investigated before I loose control of the vehicle by settling with the insurance company. There were no warning signs that the air bags were defective. I can provide pictures if needed.
- Wisconsin Rapids, WI, USA
While driving 60 mph the vehicle hit a telephone pole head on. Upon impact the air bags did not deploy. The consumer sustained minor injuries. The driver's chest hit the steering wheel and his chin hit the windshield cracking it. The vehicle was totaled.
- Avon, IN, USA
Vehicle was forced off the road and turned onto its right side and the air bags did not inflate. The vehicle hit the gravel. (lawyer, gary udouj on behalf of client
- Fort Smith, AR, USA
The vehicle was involved in an accident. The vehicle was traveling at 40 mph and hit the passenger side of another vehicle. The air bags did not deploy.
- Jacksonville, FL, USA
Passenger side airbag warning light stays on. When I brought the vehicle to be repaired at the dealer I was informed that a new assembly needed to be ordered due to a defective one. I was also told that the airbag may not deploy in an accident. I brought it back and had it fixed. The same problem has occurred and another airbag assembly must be installed.
- Williamsville, NY, USA
- Griffin, GA, USA