10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 39,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
When driving the vehicle shifted hard.
- Denair, CA, USA
When driving the overdrive light illuminated on the dash. The consumer took the vehicle to the dealership for inspection. The technician informed the consumer that the transmission had failed. Please provide any additional information.
- Capitol Heights, MD, USA
2000 Ford Excursion roll a way in reverse when parked.
- Tacoma, WA, USA
Our transmission on our Ford 2000 Excursion keeps going out. On dangerous two lane mountain roads where the vehicle takes up the entire lane and I always have children in the car. I am on my third transmission and my three year old son now asks if the car is going to break down each and everytime we get into the vehicle. I'm afraid to go anywhere. The problem is this as I see it. The clutch on the fan that cools the transmission kicks on at 40 mph, also the cooler is too small for the size of engine and transmission, and I'm tired of putting after market equipment on a vehicle that I paid so much for. On mountainous two lane roads you never get the vehicle up to 40 mph thus making the vehicle labor and run hot, thus causing the transmission to boil and fall apart inside. The engineers should know of this problem it is with the diesel engine that this occurs. I have a friend with an F250, same chassis as my Excursion and he is on his fifth transmission. My fear is twofold, that I will break down again on these dangerous mountain roads and cause an accident, also my vehicle will soon be out of warranty allowing Ford to be off the hook. I still have to pay for my expensive vehicle whether it performs or not and I feel this is a severe problem and safety issue that needs to be rectified, we paid a lot for this vehicle to be performing so poorly.
- Boulder Creek, CA, USA
Vehicle was in park and with ignition on when it rolled a 1/2 foot forward.this was common for the vehicle.. Ford was notified.
- Irvin, CA, USA
The consumer stated that the vehicle would not go into reverse or park after driving in snow, due to snow being located in the linkage.
- Norfolk, VA, USA
The consumer stated that the vehicle would not go into reverse or park after driving in snow, due to snow being located in the linkage.
- Norfolk, VA, USA
When vehicle stopped at a red light or when the vehicle just stopped vehicle would sudden accelerate. Had to step on brake pedal to restraint vehicle. This had happened when transmission was placed in reverse.
- Ranch Cucamanga, CA, USA
Vehicle was parked, consumer was in process of getting into vehicle, and it popped out of gear, and lurched backward. Consumer fell off running board, and vehicle rolled over his foot.
- Chesterfield, NJ, USA
- Beeville, TX, USA