10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 114,651 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Turned car off, went into school. When we came out it was on fire. Vehicle is total loss, items lost not covered by insurance no vehicle to drive as insurance has still not settled claim.
- Fort Mill, SC, USA
We have a 2001 Excursion, apparently according to the local dealerships owner, it is a common problem for plug blowouts and head blowouts in these V10 vehicles. If this was the case and Ford Motor Company actually makes a special repair kit for these issues, why were the consumers not notified of this defect by recall notice? this issue will cost upwards of 300$ of which we do not have to fix, due to Ford error in reporting this defect. We spoke directly to the owner of a local Ford Motor Company and were told that this is a common safety issue.
- Rock City, IL, USA
On Aug 29,2008 my 2001 Ford Excursion caught on fire I was never contacted my a Ford dealer or my insurance company that there were a recall on Ford SUV my SUV are total lost due to this fire as I look under Ford fire recall there are a recall on Ford SUV due to fire.
- Ellabell, GA, USA
Sparkplug blew out of the engine head while driving resulting in a loss of power and very noisy condition. This is the second time in 6 months that I have had this same problem. The last time was October of 2007. The two incidents do not involve the same cylinder of the engine but they are on the same head. The repair will cost about $500 dollars and cost me the loss of my vehicle for 2 days. This is an issue with all Ford 5.4L and 6.8L engines. My brother has a 5.4 V-8 and has had the same problem twice in his vehicle. Ford is aware of the concern but refuses to do anything to help because it involves somewhere around 17 million engines and is not cost effective. In my estimation, if Ford does not want to issue a recall, which I can understand because it would be an astronomical amount of work and money, then they should at least be required to help with the cost of the repair. The issue is caused by the design of the aluminum head and the amount of threads. Only about three threads hold the plug in the head.
- Wyandotte, MI, USA
I have had two spark plugs eject from the cylinder head on my Ford Excursion. The first plug ejected about three months ago. On the 24th of February 2008 a second spark plug ejected the cylinder head. The first problem was repaired at a Ford dealership, costing me $350 to repair. I am currently waiting for a Ford representative to contact me about the second failure. The reason this is happening is because there are only approximately three threads tapped into the head to hold the pug in. A typical cylinder head usually has at least 1/2 of an inch or about 7-8 threads to hold the plug in. This is, in my opinion, an engineering defect with Ford being liable for the defect from factory. There is a safety hazard associated with this. When the spark plug ejects fuel vapor is blown out of the spark plug hole during the compression stroke. If the coil pack comes apart, as was the case in the first failure, that fuel vapor has the potential to ignite and cause a fire.
- Lebanon, PW, USA
I was driving down the highway when the 01 Ford Excursion began intermittently losing power. As I began to pull of the road the engine died completely and would not restart. After leaving the truck to sit for 8 hours, I went back and it started up fine. My mechanic said no error codes were showing on the ECM. After research on the internet, I figured out it was the camshaft position sensor and had it replaced. No more problems since then. Apparently this is a huge issue. There are entire message boards filled with complaints about this problem.
- Renton, WA, USA
- Houston, TX, USA