10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 65,767 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My 2002 Ford Excursion had a total brake failure resulting in a near fatal situation. When the vehicle was towed to the Ford dealership, they found a manufacturing defect. The plastic wheel well liner on the front left wheel was positioned against the metal brake line from the ABS pump and from the vehicle motion the liner had worn a hole in the metal line causing total failure of the brake system. This is a very serious design defect that needs immediate attention.
- Potomac, MD, USA
While driving 70 mph consumer activated both rear windows, as soon as the windows were lowered, the vehicle started to shake violently, it was difficult to control vehicle, when the windows were closed the shaking stopped.. consumer contacted the manufacture and was informed that all the Excursion are that way.
- Cape Girardeau, MO, USA
- Springfield, VA, USA