4/4/04 I rec'd a flat ti, E told it was irreparable since air was seeping out of the sidewall. 4/5/04, I receive letter from Firestone/Ford reagrding tire recall on my 2002 Ford Excursion.. 4/6/04 I phone 3 Ford dealerships and 5 Firestone stores trying to locate replaceable tires. Told they had no idea when tires would be avail. I called Ford Corp., they blame Firestone, call Firestone hotline, they blame Ford. Ford Corp- keisha, cust. Service told me to - drive as little as possible, wear my seat belt, ck air in tires and drive under the speed limit. 4/6/04 I ordered 5 new recommended B.F. goodrich tires fromjim babbitt Ford, flagstaff, AZ. I ck each wk on order. Still have no idea when tires will be in. Called Ford Corp., cust service -charmaine today & was told "it is not Ford problem", even though the replacement tires were advised & ordered thru Ford. Ford certainly does not take this tire replacmeent seriously nor cares !! meanwhile I am driving with no spare due to a faulty tire already !

- Flagstaff, AZ, USA

Our Firestone tires are falling apart near the lettering on the sidewalls. We first noticed it on a trip to Chicago. They are Firestone steelteck R4S.

- Chula Vista, CA, USA

I had a tire inside wall failure with a Firestone tire on my Excursion. There was about 22000 miles on them when the blowout occurred. No inuries but it happened at freeway speed and I could have lost control. Report was made a state trooper who came on scene.

- Birmingham, AL, USA

While driving the front tires sidewall separated (size#2657516) please provide the dot#.

- Hialeah, FL, USA