10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 89,933 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Tamara recall while driving or stopped the cars power does 100% shut off. No codes or warning lights. In Dec/2016 driving on a on a East on charleston blvd in nv, after pulling out of cit bank parking lot going about 45 mph the light turned red and when I went to break the pedal was hard and that's when I saw no power. By then it was too late and we were going to crash. I had no power steering or ABS and I hit the car. It caused 12000 of damage to the car in front of me. No airbags deployed. Only bumper and fog light damage to my truck thankfully. After that the problem didn't re accur until 2/2017 and left me stranded over night on the road and now last night 5/13/2017 the car was off no keys in the ignition and I saw smoke that came from where the battery sits not sure what that was but odd it was. It has no rhythmic pattern, I have replaced the battery fuses relay and fuel pump, also checked cam shaft and crank sensor. It has spark gas air and compression. It's a very large and heavy death trap when it's not working properly other wise I love my truck and it need to be fixed
- Chino Hills, CA, USA
Our Ford 2003 Excursion speed control/cruise control stopped working after the recall repair has been performed. There is brake fluid leaking from the master cylinder on the wiring harness. Ford states they will not repair again for no charge. My complaint is that I believe this should be taken care of at no charge to the consumer. Thank you
- Warrenton, VA, USA
Driver used cruise control on tollway, got off tollway fire started 1/4 mile from exit. Ford Excursion V 10 gas engine, cruise control deactivation switch failure got hot causing engine fire. The diesel engines were recalled for the same reason. This vehicle is a limousine/qvm. NHTSA campaign # 07V078000 manufacture campaign # 05S28.
- Burbank, IL, USA
2003 Ford Excursion 7.3L diesel engine experiencing accelerator pedal failure pedal becomes unresponsive, engine returns to idle. All symptoms match "accelerator pedal failure" as described in Ford fsa#03B03 dealer service dept states its not uncommon in this vehicle but Ford will not do anything about it. Dealers quoted me a cost of over $1000 to repair. VIN#[xxx] parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Lloyd Neck, NY, USA
Cruise control stuck; does not release with pressure on brake pedal. The cruise will only release with the cruise 'off' button on the steering wheel or if brake pedal is pushed to the floor. This is dangerous and has the potential to cause a rear-end collision. Plan to take it to dealer next week; hopefully this will be covered even though vehicle warranty has expired. I won't use cruise until then.
- Livingston, MT, USA
- Tampa, FL, USA