1.5
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 109,333 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2004 Ford Excursion. The contact stated that while driving approximately 40 mph, the engine stalled without warning and failed to restart. The steering wheel was turned and a loud pop was heard. The vehicle was towed to an independent mechanic, who informed the contact that a component of the steering box was fractured. The vehicle was scheduled for repairs. The manufacturer was notified of the problem. The approximate failure mileage was 80,000.
- Port St.Lucie, FL, USA
Driving on level streets, highways, experienced intermittent ghost steering inputs resulting in vehicle maneuvering severely left or right. Also, no auto-recovery from 90 degree cornering turn. Vehicle would continue in turn direction until severe steering wheel input by driver. At highway speeds, vehicle would intermittently pull left or right (non-dependent on driver input), until finally needing severe corrective steering wheel input to maintain lane. Corrective inputs of 1/4 turn or more needed 100% of time. Condition would also suddenly present itself at highway speeds, appearing suddenly, with no driver input. Driver needed an emergency corrective maneuver to maintain lane and prevent crash. Finding - failed power steering box. Excessive play in control arm, metal shards inside steering box. Currative action - replaced steering box, flushed power steering system of metallic shards.
- Yaphank, NY, USA
- Roseville, CA, USA