10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
13 / 1
Average Mileage:
7,028 miles

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« Read the previous 20 complaints

problem #29

Apr 182000

Expedition 4WD

  • miles
I want these tires off of my car Ford has had many of problems with building safe cars( dot number: )

- Greenville, DE, USA

problem #28

Aug 012000

Expedition 4WD

  • miles
Car purchased new. Request change of tires. Ford claims no problem with tires. At 3000 miles rotate and check alignment due to unusual wear. Alignment checks ok. Rotate tires every 3-4000 miles and maintain tire pressure. At 22000 miles Ford claims tires are unsafe and need replacing due to visible chord and pitting. Tires replaced and alignment checked. Alignment checks ok. Therefore, not alignment, not pressure so what is the problem. The following week it is all in the news. Ford and Firestone have been contacted and neither will take responsibility.( dot number: W2T6ire119 tire size: P265/70/17 )

- Lucas, TX, USA

problem #27

Nov 231999

Expedition 4WD

  • miles
Driving on expressway, tire failed, pulled over to side of road, tread gone, nothing but sidewalls remained. Took tire to dealer, said it was run on the rim for extensive time, this was not true. Paid for new tire as well as new rim.( dot number: W2T6ire368 tire size: P265/70R17 )

- Novi, MI, USA

problem #26

Nov 181999

Expedition

  • miles
L/F tire blew out (peeled off) between 65-70 mph, I was able to keep to maintain control and pull over safely to shoulder and change tire.( dot number: Tire size: 255/70R16 )

- Sweetwater, TX, USA

problem #25

Mar 011999

Expedition 4WD

  • miles
I am submitting this because of the recent controversy surrounding the 15 inch version of this tire. My 17 tire experienced an enxplained complete separation of the exterior sidewall from the tread portion of the tire at 2000 miles, but the vehicle ( a Ford Expedition) handled it smoothly. I never thought to complain because there was no damage other than the tire, and when the local Firestone dealer saw it, he replaced it for free, no questions asked. It is my belief that the reason that there is so much Focus on the 15 inch version of this tire is that the vehicles on which it is installed (the Ford Explorer) are less stable and more likely to result in a crash in this type of failure.( dot number: Tire size: 17 inch )

- Colorado Springs, CO, USA

problem #24

Aug 252000

(reported on)

Expedition 4WD

  • miles
I currently own a 1999 Ford Expedition. It was equipped from the factory with Firestone Wilderness AT tires. In light of the various news releases that have come out, I am very concerned for the safety of myself, my wife, and my six month old son when traveling in our Expedition. I have not yet had a failure, and I understand that my size tires are not included in the stated recall, however, that doesn't ease my concern in the least. There are far greater numbers of Ford Explorer on the road with 15" tires than Expedition with 17" hence the heightened number of complaints. I have to wonder if my family has to become one of the "statistics" before the particular size of tire I have becomes included in a recall. It seems to me that if it's the same model of tire, then the same, or at least very similar, production processes are used. In short, I have no confidence in the tires on my vehicle. I have sent this same letter to Firestone already and the only response has been a copy of a statement the company had already released.( dot number: Tire size: 265/70/17 )

- Frisco, TX, USA

problem #23

Jul 011999

Expedition

  • miles
Tires won't stay balanced (balanced 3 times - still shimmy). Tires run very hot to the touch. Dealer said this condition is normal? suprised they were not recalled by Firestone also....more must die before a statistical analysis shows a problem.( dot number: Tire size: P245R16 )

- Longwood, FL, USA

problem #22

Aug 202000

Expedition 4WD

  • miles
When drivin on smooth (public) gravel road, gravel perforated the tread package, and the steel belts, causing damage that was determined to be nearly unrepairable. When removed from the rim, the tire is so flimsy that it can be easily deformed with minimal hand pressure. These original equipment tires appear to be so flimsy that they should not carry an all terrain rating, and I believe that they are not suitable equipment for a vehicle of this size.( dot number: Tire size: P255/70R16 )

- Redding, CA, USA

problem #21

Jun 062000

Expedition

  • miles
Car coasted to stop. Spare installed. Commercial motor co in aransas pass sold me two new tires because the right failure shredded the tire. That way I have two new tires on front end. Commercial discarded the tire. It took a whole day to get the two new ones because the dealer was not stocking them. I thought it strange at the time but they never explained the problem.( dot number: Tire size: 735X16 )

- Rockport, TX, USA

problem #20

Aug 022000

Expedition

  • miles
I would like to forward a copy of the E-mail that I sent to Firestone three weeks ago but I am unable to paste that letter into this box. If you could give me the appropriate E-mail address and whatever reference number would tie my letter to this form I'll send a copy. The short version is that the tire that my dealer installed on my truck to replace one that they had destroyed failed after 600 miles. There was a major deformation on the inside sidewall that pushed the bead away from the rim and allowed all the air out. I would have dismissed it as an isolated manufacturing defect but read the next day about the major problems associated with Firestone tires and became more concerned - I wrote Firestone and they seem to have decided that the best thing for them to do is to ignore me - (I do realize that they have their hands full now so maybe I'm somewhere on a very long list) - in any case I'm registering the problem with you folks. I'd be happy to forward a copy of the letter if you will let me know where to send it.( dot number: Unknown tire size: P255/70R16 )

- New Orleans, LA, USA

problem #19

Jun 152000

Expedition

  • miles
I was returning to ga from Florida, and I heard this chopper noise!! there were no choppers above. A passerby motioned to my left rear tire. I pulled over and the tread was coming off the tire! a college student removed the tire and installed my spare. He would not take any money for the outstanding job to install the spare tire. I had my 4 children in the SUV!!( dot number: Tire size: 25570R16 )

- Fayetteville, GA, USA

problem #18

Apr 032000

Expedition

  • miles
Tires: Had a blowout on the highway in April of this year. I went to the nearest Firestone dealer. He inspected the tire and reported that it was defective and not repairable, so I bought a new one. Ever since this happened, the vehicle vibrated terribly at highway speeds. Reported (3times) to dealership since April. Each report is documented. Allegedly fixed each time. Finally on 8/04/00 the tire was declared defective by the dealership and was replaced.(I have documentation/receipts on all work). Problem is that the truck still vibrates at highway speeds although at lower mph than previously reported. Air conditioning: First reported strong moldy odor back in Jan 1999. Was told by Ford service rep. That it was due to the truck's having been idle in the hot sun/parking lot prior to my purchasing it. I was told that it would dissipate in time. It did not. I brought it in three times since then. Each time I asked that the cause be fixed and not just the symptoms. On the 4th visit, I involved the owner and his dealership hired an outside company to remove the mold from the system. They claimed to have done so but during the cleaning process they added a chemical/perfume that is so strong, one cannot tell if the actual problem is still present or not. I was told (by the service rep) the owner was so offended by this smell that he had the company come back out & redo the truck to remove the added chemical. They were unsuccessful as it smells very strong even today (2 weeks later). My concern is as follows; if they removed the mold and smell then why would they need to add a chemical/perfume? I believe that they added this chemical to mask the fact that the mold is still present. I think that all they were able to do was overpower the stench of mold by adding this fragrance. I want the cause of the problem fixed, not just the symptoms. Having mold spores blown into my face is a risk to my health and is of serious concern to all. My truck is not the only one.

- Oviedo, FL, USA

problem #17

Aug 162000

(reported on)

Expedition

  • miles
I have not had a failed tire yet. I am trying to avoid a catastrophic failure from occuring. I have P255/70R16 Firestone Wilderness AT tires on my 1999 Ford Expedition. I have come across an internal Ford memo from www.safetyforum.com that has Ford instructing their service departments and dealers overseas (in the middle East and North africa) to replace all (5) 16 inch widerness at tires on their Ford vehicles. The memo states that this is due to the possibility of interior tire degredation and tread separation. I would like an answer as to why this memo does not apply to the same tires on the same Ford vehicles in the us.( dot number: Tire size: P255/70R16 )

- San Antonio, TX, USA

problem #16

Aug 022000

Expedition

  • miles
I have had to replace 1 tire on this vehicle and the 3 others now also have places where the side walls are cracked and peeling away from the tire. When we showed this to a local dealed we were told " those tires just do that" and not to worry about it. We are now very worried about these tires and the safety of our family!! I also own a 2000 Ford Expedition (dot number W2cuird050060, tire size P25570R16 ) and are just waiting for the same thing to happen to those tires as well. It just dosen't seem like tires with less than 30,000 miles on them should be cracking and peeling!!( dot number: Vncu1rd029 tire size: P255/7or16 )

- Elgin, SC, USA

problem #15

Jun 201999

Expedition

  • miles
After having the car for only three days, we were traveling 60 mph on a highway when the left rear tire disintegrated - no steering or control problems occurred and we were able to pull over and put on the spare. We returned home and took the car to the Ford dealer where we purchased the vehicle three days prior and they at first refused to cover the cost of replacing the tire. After much debate and reluctance on their part ("this never happens, you must have hit a nail") - we argued that there was no way the tire should have blown after only being drive on for less than 300 miles and that we did not hit anything we were aware of (their inspection of the tire also yielded no punctures that they could find). Ford finally agreed to pay for a new wilderness tire and it was replaced. We are reporting this so that you know this happened over one year ago on a virually brand new tire.( dot number: Vncu tire size: 16 )

- Savannah, GA, USA

problem #14

Feb 251999

Expedition

  • miles
Tire shredded so bad in a split second with no warning and no puncture was apparent. Firestone dealer replaced at no charge..( dot number: Tire size: 25570R16 )

- Grayson, GA, USA

problem #13

Aug 072000

Expedition 4WD

  • miles
All 4 tires where found cracked by service station and verfied by Firestone( dot number: Tire size: 255/70R16 )

- Bronx, NY, USA

problem #12

Sep 151999

Expedition 4WD

  • miles
Tread separated just as described in recall of smaller size tires. Tire blew out at highway speed.( dot number: )

- Tulsa, OK, USA

problem #11

Aug 072000

Expedition

  • miles
No summary listed for above vehicle.( dot number: Tire size: P25570R16 )

- Natchez, MS, USA

problem #10

May 282000

Expedition 4WD

  • miles
Tire defect: Driving under normal conditions with my family of five we heard a "bang" and realized the rear right tire had blown. Because of the severity of the blow out we felt immediately that this was a manufacturing defect and expressed our concern to nemer Ford. The Ford Expedition has never been used for any off-road purpose. Nemer Ford refused to do anything and simply referred us to the Firestone dealer. We contacted our local Firestone dealer and they told us it must have been punctured, which we knew was not true. We have not replaced the tire and still have the original tire to prove to someone that the tire is defective! Firestone told us we needed to purchase another tire, I will not risk my family's safety by purchasing another Firestone product.( dot number: Tire size: P265/70R )

- Queensbury, NY, USA

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