The right outside mirror material is flaking off making it nearly impossible to see down this side of the vehicle. After doing some research, I have found out that hundreds of people have complained to Ford about the defective mirror and Ford refuses to fix the quality problem. Additionally, the wipers, come on an off for no apparent reason. In speaking with the dealer about both of these problems, they indicate Ford will not remedy this situation even though many have complained

- El Segundo, CA, USA

Rear windshield wiper intermittently shuts off. Windshield wiper motor has been replaced twice. Still does it.

- Setauket, NY, USA

Turn signal/wiper control stem shorting out with electrical arc sounds as long as stem is in L/R position. Same item occurred in similar vehicle owned by same: 1997 Ford Expedition, VIN#[xxx]. suspect this is a defective assembly which may cause accidents due to lack of ability to indicate turning intent, especially when turning left or changing lanes. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Fort Worth, TX, USA

Windshield wipers continually self activate, module replacement is not available to Ford at time of failure. Constant dry wiping has scratched windshield. Mjs

- Milford, CT, USA

Wipers turn on automatically while switch is in the off position. Wiper motor replaced once, problem still exists.

- Cary, IL, USA

Intermittently the windshield wipers / rear windshield wipers will come on. Consumer cannot turn off the wipers if the wipers come on unexpecedtly, need to wait until they turn off by themselves. Ford says they are working on the problem.

- Waterloo, IA, USA

Intermittent problem with windshield wipers turning on while switch is in off mode. Dealer notified, and informed consumer that they are aware of this problem, but no solution has been found at this time.

- Fremont, CA, USA